[Resolved]  Standard Chartered Bank Credit Card — Intentional wrong reporting in CIBIL

There have been two wrong reporting being done by SCB on two different Credit Cards.
The first being on the card having number [protected]. On this card they did not send the bill in any form (I registered for email and SMS reporting of bill along with the mail bills) and the customer care also did not provide me with the bill details despite repeated calling. Finally on the last day of the payment due, they gave me bill details and I made the payment on the same day. However in the next month bill (which suprisingly arrived in all forms to me) they started levying charges. When I contacted the customer care, they said it will be waived off, but again this was carried to the next month bill and extra charges levied. This kept happening every month. Finally they said they will settle it if I pay certain amount (which ran into Rs. 3200) and the account will be closed. I made the payment but I still see this being reported every month into CIBIL and thus spoiling my Credit Score.

The other one with Credit Card number [protected]. The last I used this credit card was in 2006 and I do not remember of any payment outstanding on this credit card. However, even this card is being reguarly reported into CIBIL. The card is supposed to expire in February 2008 but still in CIBIL it does not show up as closed.

What is common in both cases are the following:
1. They never show this account as closed.
2. They keep the DPD pegged at 150 as that probably have the maximum impact on the credit score.
3. They keep reporting the same incident every month.

So once Standard Cahrtered has got hold of one customer, the same will keep getting in the CIBIL till the lifetime of CIBIL is what I guess. Someone really need to look into the wrong doings of this bank and take corrective meaures.
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