Standard Chartered Bank Credit Card — HRASSMENTS WITHOUT ANY USING OF CREDIT CARD

Address:

Chandigarh, Chandigarh

Dear Sir/madam

I have a credit card for STANDARD CHARTED BANK CREDIT CARD. I HAVE NEVER REQUESTED FOR THE SAME. AT THE TIME OF ISSUE BANK ASSURE ME THAT CARD IS LIFETIME FREE CARD AND NO ANNUAL FEE. AS PER STANDARD CHARTED BANK, THERE WILL BE NO SERCHARGE AT ANY PERTOL PUMP. I HAVE TO STOP SHOPPING ON THAT CARD DUE TO CHARGING OF SERCHARGE ON CARD. BUT AFTER FEW MONTHS SUDDENY I RECEIVED A BILL FOR APPROX. 1200.00 WHICH WAS STATING RS. 899.00 + PENALITIES FOR LATE PAYMENT. WHEN I TRY TO CONTACT ON STANDARD CHARTED BANK, NO BODY ATTEND MY PHONE AFTER HALF AN HOUR AND I FORCELY DISCONNECT THE PHONE DUE TO SOME IMPORTANT CALLS IN MY MOBILE PHONE. THEN I CAMPLAIN THROUGH MAIL, THE BELOW REPLY WAS FROM THE BANK

[protected] Forwarded message[protected]
From: head.service <head.[protected]@sc.com>
Date: Thu, Mar 7, 2013 at 6:28 PM
Subject: Auto Response from Standard Chartered Bank (KMM12940643I15977L0KM)
To: JAGJIT SINGH <[protected]@jaybeetransformers.com>


Ref No: 03/13/029261

Dear Valued Customer,

We thank you for writing to us.

We assure you that your mail is important to us and the same is being given the
due attention it deserves. Our dedicated resources are eager to resolve your
query / concern and endeavour to get back to you on this within 7 working days.

We solicit your patience and understanding in the interim period.

Assuring you of our best services always,

Yours sincerely,

Standard Chartered Bank

I DEPOSITED THE AMOUNT OF RS. 1500.00 DUE TO SAVE MY CIBIL RECORD ON SAME DAY. BUT ON 19.03.2013, I RECEIVED A COMPUTERISED CALL FOR NON PAYMENT. WHEN I CHECK MY BILL IT WAS 190.00. PLEASE CONFIRM CUSTOMER IS FOOL IF THEY ARE PAYING AS PER UNNECCESSORY BILL PAYMENT. BANK RESPONE IS ZERO. AFTER SEEING SUCH TYPE OF SERVICE I DESTROYED THE CARD.

YOU ARE REQUESTED TO KINDLY REFUND MY RS. 1690.00 (RS. 190.00 IS PAYING TODAY) WHICH WAS PAID DUE TO FRAUD OF BANK AND PENALIZE THE BANK FOR THE SAME TO AVOID SUCH TYPE OF SERVICE WILL BE HAPPENS TO ANYONE.

REGARDS