Standard Chartered Bank — Extra charges levy on 2 months previous bill
Mamanu9991 on Mar 15, 2013
I have been using the credit card from standard chartered bank since more than 3 years. Two months back i made a partial payment in the card. The bill was 13500 Rs and i made the payment of 8500 Rs. Next month they put the interest charges of 1000 Rs and the total bill was 15600 Rs including other things. I made the full payment of 15600 within the payment due date.
It was a big surprise for me when i saw the bill again and they levy another 1000 Rs as interest and 700 RS as late payment fees. I wrote a mail to email@example.com to know the reason. They mentioned we have put up the charges for the two month previous partial payment.
Last time i had simillar issue and firstname.lastname@example.org worked well after lot of heated discussion but situation is worst now, they are not even ready to reply back.
I dont understand even if we do the full payment how can they levy the charges like this and if they does then throughout the life they would be charging it for no obvious reason. I have also observed that in the name of some service tax intereset they charge extra every month eventhough the amount is less.
I completely annoyed with this situation and i recommned not to use the Standard chartered bank credit card. Hopefully i will stop this card using soon.
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+91 11 6601 XXXX
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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