Comments
Standard Chartered Bank — High interest rate
Respected sirStandar chartered bank is currently charging 13.25 % interset on home load taken 6 year back. They revert back most of initial terms and condition in favaure of bank.Interest rate is higher then icici, hdfc, idbi, lic.... no rational can be accepted for such higher interest rate. some of the bank offereing personnal loan on this rate.
Please initiate strong action againest such type of activity if it possible.
Regards
Sanjay
AC no [protected]
contact: [protected]
sir please contact me if any progress was made to your case
shubham tulsyan- [protected]@gmail.com
shubham tulsyan- [protected]@gmail.com
48%
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1721
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Resolved
778
+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
What are the grounds of complaints?
The Banking Ombudsman can receive and consider any complaint relating to the following deficiency in banking services (including internet banking):
A customer can also lodge a complaint on the following grounds of deficiency in service with respect to loans and advances
non-observance of Reserve Bank Directives on interest rates;
delays in sanction, disbursement or non-observance of prescribed time schedule for disposal of loan applications;
non-acceptance of application for loans without furnishing valid reasons to the applicant; and
non-adherence to the provisions of the fair practices code for lenders as adopted by the bank or Code of Bank’s Commitment to Customers, as the case may be;
non-observance of any other direction or instruction of the Reserve Bank as may be specified by the Reserve Bank for this purpose from time to time.
The Banking Ombudsman may also deal with such other matter as may be specified by the Reserve Bank from time to time