I am having my company salary account in standard charted bank india. Last 15 days before bank suddenly blocked by amount of rs.12702/- without prior information to me either through mail or phone. So when i ahve called to thier customer care no. they informed me that 2 yrs back there was some issue between my account & one of the other customer account so bec. of which they have blocked my account & which will be solved immediatly but now after 10 days also my acount is blocked. So i have gone directly to their bank so fro bank they have given me one mobile no. of MR. amit Rao ([protected]) but when i started talking to him that time he was so rude & also using some abuse words, then he has given me another no. of Ms. Divya([protected]). She was also same rude & using abuse words. So till now i have not got my money. so i want to launch the compensation complaint against bank & these 2 employees.As my brother is in hospital so i amnot able to get money from anywhere as my account & money is blocked by Ms. Divya.
Name : Sandip V. Sawant.
Acount No.: [protected].
So i want compensation amount from the bank & these 2 employees. Was this information helpful? |
Standard Chartered Bank India — Wrongful Billing of Credit card
I had not received my credit card statement for the month of September and October 2011.I called up the customer care today and asked for the statements. The statement dated 4 Oct'11 shows the additional charges of Rs. 1633.04/- on account of non payment of September bill.
But the same has happened as I did not receive any correspondence from the bank.
Although I have duly paid Rs 13,649.73/- today but will not make the payment of other charges and the same should be reversed.
Also the customer care executive (Call made on 10 Oct at around 10pm) was totally uncooperative/rude and did not register the complaint for the charges in the bill. On asking his name he disconnected the line without any reply.
The same can be verified from the call recordings in your database.
Kindly resolve the issue at the earliest as I wish to cancel my Stan Chart credit card.
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Thanks and Regards,
Prachi Jawale
+91-[protected]