[Resolved]  Standard Chartered Bank — Online Transfer-Third Party Did not receive any funds through this transfer

Address:

Karnataka

Sir,
Subject- Payee did not receive online transfer of rupees five thousands to the third party account made on 15SEP2010.

With reference to the Subject cited above, I kindly would like to inform you that, I have made online transfer of amount of Rupees Five thousand on 15th September 2010, to the Payee (My Brother-Muralidharachar) in Canara Bank Sira Branch. The amount has been deducted from my Account; however, the payee did not receive any funds through this transaction.

Upon Complaining to the Customer car of Standard Chartered bank, they have given me with the NEFT Reference Number and informed that the CANARA BANK Branch of SIRA has received the Funds through this NEFT transfer.

Please find the relevant details of the third party transfer made on 15th September 2010.
NEFT Reference ID –LB[protected]



Details of the Account holder
Name: Manikanthachar SN
Bank Name: Standard Chartered bank
Account Number: [protected]
Branch- Koramangala, Bangalore-560095


Payee Name: Muralidharachar
IIFsc Code: 0587 (taken from SCB website)
Payee Account number: 29905
Bank: Canara Bank, Sira
Amount transferred: Rupees five thousands (Rs 5000/-)
Date of Transfer: 15SEP2010


I have Called the Phone Banking Customer Care Service for this Issue. But they were unable to resolve the issue.
The Beneficiary bank (Canara Bank -Sira) also suggested that they did not recieve any NEFT Transaction request also (reference ID quoted Above).
The Delay in resolving the issue has caused me so much of pain and mental tension like whether i will be getting my money back or Not.

I am roaming from bank to bank but still the problem is not resolved.When i contacted Standard Chartered bank , they ask me to Follow up with Canara Bank and Vice versa is happening to me at least for 10 times.

Please also note the Customer Care Executive (standard Chartered bank) names with whom i made conversation.
Shaista,
Sanjeev Ojha
Harish
Kaushal

Requesting you to take necesary action to retrieve my Money back.

Thank you for your support.


Kind regards,


Manikanthachar SN
C/O Revanna
No.11/1, 2nd main 3rd Cross
Avalahalli, Bangalore-26
Mobile: [protected]
Email: [protected]@gmail.com