[Resolved]  Standard Chartered Bank — Customer Statement show excess

Address:West Delhi, Delhi

Dated 27 th Jan 2011
New Delhi:

Standard Chatered Bank Credit Card gets your name Issues cards saying won't Charge and then Issue three cards for the same amount and sneaking charges in one of card and on telling the they say entry will be revered which they never do and bonus cearned by you is also not credited:
this is state of affairs of Foreign Banks extorting money from their customers in one pretext or the others: Government needs to look in their day to day coustoer care service which is against all norms: Banks branch needfs to have coustoer care service in their branches and not located at one place with poor communication and does not close the cards but keep on extending the charges: Poor Bankanship Just condemn this way of Banking : Beware Customers: Bad Management: RBI must give them directives:
Nksagar
Card:rd a/c number(s)ending 0316
Thursday, January 27, 2011 9:58 PM
From:
"Naresh Kumar sagar" <[protected]@yahoo.com>
View contact details
To:
head.[protected]@sc.com, customer.[protected]@sc.com, Cards.[protected]@sc.com
Cc:
[protected]@rbi.org.in
Dear Sirs
Your writing to again again when I have infored that I cease
to be member fro last six months and have cleared your dues
The point earned by me 1990
In case you keep on increasing the charges will tantamount
against norms of RBI :
and would release your correspondence in the Press:
Nksagar


--- On Wed, 10/6/10, Naresh Kumar sagar <[protected]@yahoo.com> wrote:


From: Naresh Kumar sagar <[protected]@yahoo.com>
Subject: Re: Advice on your standard chartered bank credit card
To: Cards.[protected]@sc.com
Date: Wednesday, October 6, 2010, 9:43 PM

"Naresh Kumar sagar" <[protected]@yahoo.com>
View contact details
To:
Cards.[protected]@sc.com
Dear Sirs,
we have asked you to strip off our cards.
Please do not raise any other claims as your
promise do not match your service.All communication from my end is closed
in case you continue we shall send the reports to the bankers bank and repsctive ministries for your unwarranted act.
with regards
Nksagar

--- On Wed, 10/6/10, Cards.[protected]@sc.com <Cards.[protected]@sc.com> wrote:


From: Cards.[protected]@sc.com <Cards.[protected]@sc.com>
Subject: Advice on your standard chartered bank credit card
To: [protected]@YAHOO.COM
Date: Wednesday, October 6, 2010, 9:35 PM

Home Page for Standard Chartered Bank, India


Dear Customer

This is a system generated message. Please do not reply to this email

Please be informed that payment on your Standard Chartered Bank credit card account number(s)ending 0316 is overdue

Minimum Amount Due: Rs. 250.00 .

Total Balance Amount: Rs. 3221.56

What you need to do

We reqest you to make a payment now to avoid additional late charges and prevent collection calls.

Visit pay.standardchartered.com to make a secure payment arrangement instantly and conveniently. There you can pick your payment method and amount in privacy. This easy to use service is available to you 24/7 on the web.

For further assistance, you can contact us between 09:00 Am to 06:00 Pm, Monday to Friday.Tel No:[protected]

If your payment has been recently made, please disregard this email and accept our thanks.

With warm regards,
Standard Chartered Bank
Credit Cards
www.standardchartered.co.in

Re: Advice on your standard chartered bank credit card
Monday, September 20, 2010 10:02 PM
From:
"Naresh Kumar sagar" <[protected]@yahoo.com>
View contact details
To:
Cards.[protected]@sc.com
Dear Sirs,
Please cancil my membership as I donot want any of your cards servies and when I am not using servic then payment for that period and then your penalty charges are all void.
with regards,
Nksagar

--- On Mon, 9/20/10, Cards.[protected]@sc.com <Cards.[protected]@sc.com> wrote:


From: Cards.[protected]@sc.com <Cards.[protected]@sc.com>
Subject: Advice on your standard chartered bank credit card
To: [protected]@yahoo.com
Date: Monday, September 20, 2010, 9:58 PM

Home Page for Standard Chartered Bank, India


Dear Customer

This is a system generated message. Please do not reply to this email

Please be informed that payment on your Standard Chartered Bank credit card account number(s)ending 0316 is overdue

Minimum Amount Due: Rs. 250.00 .

Total Balance Amount: Rs. 2835.51

What you need to do
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Credit Card — Against Over Due Statement Of Credit Card.

Sir,

I am the Credit Card Holder of Your Bank from Card No. [protected] Expiry Date 6-11
I Have Got no Wrong due in Your Credit Card Statement before Last month. When I Got Last month Statement I Shocked to See The Charges of Rs. 700/- due Against no Purchase. I asked So many Time to your customer care to clearfy The Charges you Put On in my Statement. But All in vaine. If You can not Put Off All in Charge Than So Pls Locked my A/C


With Thanks
Sumit Chawla
5/128 Ramesh Nagar
I HAVE APPLYED CREDIT CARD IN 2007 BUT TILL TODAY NOT YET RECEIVED ANY CREDIT CARD FROM YOU, AND FOUR KIND INFORMATION I DID NOT APPLYFOR ANY POLICY OR MEDICLAIM FROM YOUR SIDE. BUT YOU ARE SENDING OUTSTANDING AMTS. BILLS TO ME.

I AM REQUESTING YOU TO CLOSE AND CANCLE THIS CREDIT CARD A/C. (WHICH NOT YET RECEVED TO ME.) ALSO STATING THAT DUES YOU ARE SENDING TO ME THAT NOT USED BY ME OR I AM NOT RESPONSIBLE FOR THAT. I KINDLY REQUEST YOU TO KINDLY CANCLE THE MATTER OR CLOSE CREDIT CARD A/C WHICH I DON'T KNOW.

PLS DO THE NEEDFUL AND OBLIEGES

Standard Chartered Bank — Showing Due and Not providing Statement and details

Dear Sir,

I was holding Standard Chartered Credit Card. We were told this card is Life Time free Card and hence we opted for the Card. We took the card on the bases that it was Life Time free Card.

I was holding the Card in 2003/2004 and extact date for clsoure but it is 2004/2005

Card No: [protected]

In the first year I used the card and cleared all my dues and then we received a statement with Annual Fees. I called the Customer Care center and explained her that this card was provided on Life time free bases and you are charging us annual fee. The customer service did not agree to reverse the charges and I asked to Close and Cancel the Card.

The customer Service told me the Card is closed and at that time there was no outstanding due on my card.

After long time, and last few month I received a call from Stanadard Chartered center and they informed me that i have outstanding amount to be paid of Rs 5000/-(approximately)

I have asked them to send me the statement and also give me the details of the purchase made. The customer care guys denied and told that they cannot provide statement for this due.

This is terrible and unacceptable, I have closed all my dues and after 4yrs they call me syaing there is outstanding amount and not providing any details .

It is suspicion to me that the bank is hiding something and is not providing the statement details. If it a geniue purchase pending I will pay. But my understanding is the bank is claiming the Annual charges and if so it has to come clean and provide me a statement.

I seek your help in this to see that action is taken again the banks. This has caused me mental torture and I'm so sensitive unable to cope and health has taken toll due to such falls issue. The bank should give a statement and if geniue purchase is pending I shall pay , If not the bank is resposnsible for my ill health and mental torture caused to me and my family.


l can assure you above my sincerity , I hold other Banks Credit Cards, where you can verify that me payments are prompt and sometimes I pay access and have positive balance to Credit Card.

I knidlt request to please verfiy the dues against theis card and request if not geniue to close

Thanksing You,

Kisan C,
Queen's Plaza,
SP Road,
Hyderabad

excess claims — excess claims by sc bank on credit cards

Without my knowledge claimed insurance and other items.Even after sending requests alongwith cheque and statements after indicating amts against specific cards adjust against their will to the claims not related to me .kindly take necessary action after verifying the letters and statements send by me along with chq payments as indicated by me.
B SRIHARIRAO
Card no [protected]
STANDARDCHARTERED BANK

standard chartered bank ltd — excessive payment charges

THE BANK HAD CHARGED ME EXCESSIVELY AND IHAD TO NSTOP PAYMENT FOR THERE UNDUE CREDIT CARD CHARGES
THEY CAME FOR SETTLEMENT AND THE EXECUTIVE TOOK 10000/ PERSONALLY TO SETTLE A BILL OF 56,000/
HE ASSURED ME OF ALL SAFTY AND GAVE ME A NO OBJECTION CERTIFICATE IN 2006-7
TODAY I FIND MY NAME IN THE DEFAULTERS LIST OF CIBIL WHEN I WANT TO APPLY FOR MY SONS EDUCATIONAL LOAN
WOW WHAT A COUNTRY WE LIVE IN AND WHAT A SYSTEM WE ARE FOLLOWING
THANKS GOD FOR ALL THE MULTY NATIONAL BANKS WE HAVE IN INDIA


REGARDS
I have been receiving SMS alert from Standard Chartered Bank informing payment overdue against my credit card. Yesterday I clarified the matter to Customer Care representative. He has transferred the payment made against EMI card to my main card ending 7380. But still now I am receiving the same SMS alerts informing payment overdue. I have also sent an e-mail yesterday to Customer Care giving all reference nos and reversal nos provided by Mr. Sasin of your bank. But still no respite every now and then my mobile interrupts me with msg sent from your bank informing o/s dues. Cant you do something about this ?

releasing fund 8.5m usd for charity approved,

I received documents from SCB from london, releasing authority behalf of Mrs. Muna abu sulayman

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