| Address: | Chennai, Tamil Nadu |
Hello Team,
I have received my first bill for my credit card (54**********)
for an amount of Rs.1,122.48. I called your customer care number
on 19th Nov, stating that the sales team never updated me about the
joining fees of Rs.999 + tax and I was also updated that I would
receive some goodies along with my Credit card. But now I have just
got a card and a bill to make the payment, nothing else. Today is 1st
of Dec and there is no follow up call from your end. I called back
your customer care today again with same concerns, they have asked me
to wait till Monday.
If I had forgotten about this and not made my payment, you would have
moved my name to defaulters, which is a black mark for me. You do not
seem to understand the seriousness of an issue or you are not giving
the right customer service.
All I needed was clarifications to my questions and its past 2 weeks
with no call back from your end. I am forced to think if I need to
continue with you for this service.
SR#[protected]..Call date#19/11/12... Agent# Pooja
SR#[protected].. Call date# 01/12/12.. Agent#Daniel
I hope you would resolve my issue at the earliest.
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