[Resolved]  Standard Chartered Bank (SCB) — FRAUD STANDARD CHARTERED BANK (SCB) - CREDIT CARD

Address:

Tamil Nadu

The bank have linked my Credit card to my SB A/C without any information nor i have raised any request. Now they have given debit of Rs. 28000+ and ALL THE MONEY DEPOSITED IN MY SCB ACCOUNT BEING DEBITED TOWARDS MY CREDIT CARD PAYMENT. Upon speaking with the SCB phone banking officer, they claim to be that this is common process and would not need customer confirmation to link the Credit Card with the SB account since both are in same bank. Upon my several request to de-link the credit card with SB Account, they denied to do so. Please advice whether bank has authority to link without customer request or confirmation.