[Resolved]  Standard Chartered Bank — Transfer of my Money without my consent

Address:

Thane, Maharashtra

I held a credit card with standard chartered bank and have been making my payments on time and without any issues. Due to a merchandise card shift from Barclay's Bank to Standard Chartered Bank I got 2 cards with Standard Chartered Bank. I still continued to pay regularly the balances on both my cards however suddenly for the past few months the bank has started harassing me. I make the payment for one card they transfer the money to another card. I do not want them to transfer my money from one card to another card. As I understand both cards are stand alone for me and bear no relation with each other however the bank still keeps transferring my money from one card to another card. I have not signed any such form with them which allows them to transfer my money from one card to another without my consent. I have raised complaints also about this after which they cancelled the transaction however again this month thrice they have transferred my payments form one card to another. I even asked them to cancel one of my cards to avoid all the confusion but they do not revert and not let me complete the payment on one of may card and keep transferring my money so they can charge interest on both my cards. I need to be personally responsible for maintaining my credit and payments on my cards and do not like the fact that the bank keeps transferring my money without my consent. Not sure what I should do here.