[Resolved]  Standard Chartered Bank — Unnecessary charges to the customer without information

Address:

Hyderabad, Andhra Pradesh

Dear Sir/Madam,

Sub : Wantedly charging (CPP) the money to the customer without information and service by Standard Chartered Bank Credit Card Department

This is Veeramalla Venkata Sairam, working as Manager for one of corporate company in IT industry in Hyderabad, I taken Standard Chartered Bank Credit Card in Mar 2011 in Chennai, while I was working with Clinirx research Private limited, and my Credit card no : [protected], after 3 to 4 day I got a call from Customer care center of Standard Chartered Bank, explained about Card production (CPP) plan and I said clearly I don't require the CPP, but still they Charged me Rs 995, without any notification and Standard Chartered Bank representative need to collect the all the important documents for CCP plan, Standard Chartered Bank Charged the money for CCP and not provided any services with respective to that, even though I paid the charges and as I am not using the card from 8-10 months and I am not checking the e-statement, but in March 2012 they again changed me Rs 1500+ for CCP, as I didn't check the e-statements, the amount was accumulated with non-payment charges, service changes..etc now it become Rs 5500+, even though Bank is not providing the services, how can change the money without any intimation, due to this Standard Chartered Bank Credit card was blocked, because of this could not able to get the other bank Credit Cards even though I have good track record of other Credit cards.

Please do the needful to solve my problem.

Regards
Veeramalla Venkata Sairam