Dear Sir,
I am using this Credit card for the last four years but from last one year i have stopped usiing this card for oustanding balance which is pilling every month with late charges, interest, etc..for the amount outstanding which is not my actual usage or purchase amount but are unnecessarily levied to my account for which i have informed them through Customer care and in writing also to their Grevience Cell, Head customer care([protected]) several times.
On 05/08/08, To resolve the matter i talked to Mr. Anil Yadav[protected] and he guided the way out for reversal of these charges @Rs1700 per month every month by depositing Rs.500 in cash which was done on 06/08/08 and accordingly in the next statement some charges were reversed but again from next month the same oustanding amount was attracting late chares and inteestand there was no rev ersal as promised for which i again reported to Grievance Cell Head custome Care and requested mr. Anil Dey on 27/12/08 to kindly resolve the matter by all means even by paying some amount to end the matter and he promised to get it done within weeks time but in vain.
I am really fed up with all this and request your kind intervention to resolve the matter and provide justice.
Thanks n regards
Mudit Gupta
[protected] Was this information helpful? | 
Post your Comment