[Resolved]  Standard Chartered Credit Card — Forgery

Address:

Bangalore, Karnataka

Hi,

I got a call from SCB and they promised me to give a Manhattan Credit Card with some offers promised.I told that i am not interested in credit card but if you can give me the card with the said offer then only i will accept it.The person promised and gave 100% assuarnce on the offers committed. But i got a lower card i.e Titanium card. When i got the card, i went through the terms & condition and found that it does not have the offers promised to me. So, i complained in the bank, after listening to my problem they told that it will be converted to originally promised card with the offers as promised within 7 working days.But after several weeks i did not received any follow up call or any communication on this. So, after a long waiting i got frustated and asked them to cancel the credit card for which they have given a reference no[protected].

I want that bank must not commit any thing which they cant give. Over which they have activated some pack due to which i need to pay the bill for RS 900. This become very frustating from customer side and due to which customer looses his trust towards all banking sector. I want the bank and the person who promised me on the offers to be penalized.

Person who commited from SCB side is Nivedita.