[Resolved]  Standard Chartered — Do not take Standard Chartered Credit cards

Address:

Bangalore, Karnataka

Hi,
I took Standard Chartered credit Super value card recently, while getting application forms signing done the representative told below points(I am giving points of my interest while taking card; I was looking for petrol purpose only)
1. There will not be any surcharges if I fill petrol in any petrol bunk.
2. There will be immediate cash back of 5% on fill of petrol above Rs.500 in any petrol bunk.
3. Reward points earned can be converted to cash while paying back the bill.
I have online account to track my transactions. So while checking my recent transactions I found below findings to my surprise,
1. Rs.10 has charged extra on each petrol transaction less than Rs.500.
2. For petrol transaction more than Rs.500 they do reversal of 2.5% on surcharge and 2.5% on actual petrol amount.
3. I called for reward point’s clarification, they replied saying I have to take gift vouchers for my reward points. No cash conversion on reward points.
If I called to clarify for these things on customer care they simply says go through the terms and condition given in welcome kit.
So in my opinion, representatives simply convey wrong things (they don’t even hesitate to lie.) I advice whoever interested in buying standard chartered credit card please go through terms and conditions, simply do not relay on sales representatives.
Regards,
ChannaveeraSwamy JDM