[Resolved]  Standard Chartered — Fraud

Address:	Chennai, Tamil Nadu
Website:	www.standardchartered.co.in

Dear ,
I am having credit card from standard chartered credit card from June'12 onwards ..Initially i used this card for Petrol filling and monthly bill was very small and paid every month and regularly got bills at home ..In Nov i used credit card to purchase laptop for 25 k and converted it to EMI ..
After that i didn't got any bills at home ..Due date for every month is 26 th and i will pay on 2 nd of every month after getting salary..
I received only SMS from them saying card 1629 is due ..no amount details ..After 6 months i paid total 27 k and checked with they said ..
we need to pay against another account number and additionally 10 k need to pay to close due ..shocked and asked ..they told bills are sent to e mail address ..i told nothing avl in mail then they address is wrongly updated in back up and after that sent it in correct id..New emi account need to pay details not shared and they will tranfer the payment from my credit card to emi account on 15 th and they charged additional late fee charges ..Whenever we called them no response and poor response to mail request.I gave all the details of payment made on date wise ..but no proper response from their side .Finally to close my account i checked the amount due in online and paid the full amount..Again after that they are saying late fee charges are added and need to pay 200 more to close account ..Requested many times i paid due earlier ..but no reply ..My credit card number :[protected] ..Really still dont know how to close ..if any knows pls help..