[Resolved]  Standard Chartered — fraud transaction on credit card

Address:

Bangalore, Karnataka

Hi All

I got a call from SC bank 1 week back telling me that a fraud transaction of 10000 rupees on card happened from france a night before.Though the guy over the phone said i wont have to pay up the amount and they have blocked my card immediately. I told him i did not get any sms about the transaction either.
However 2 things bothering me are:

1:The helpdesk lady said they have not received any merchant slips yet and are waiting for that and investigating. which still says that they might ask me to pay if they receive merchant slip.

2. It is been a week and i have not got any further call on any updated, not even to send off my new card.(which by the way I totally do not want to use anymore)

3.If they ask me to pay later, what are the steps i should take ?

Since most of the people have had the same problems , can anyone please tell me what will happen next ?


Thanks
Renu.