[Resolved]  Standard Chartered — Home Loan Pathetic Service by Standard Chartered

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Mumbai City, Maharashtra

I think Standard Chartered has the poorest and most unprofessional set ups when it comes to home loans. i just applied for a loan on my 3rd property ( the earlier 2 were done with HDFC) and thought i would try SC because of the home saver product. But from the word go there was such a disconnect between the product team and the RM; each one kept asking for same documents over and over again, no clarity on their internal charges, 10 ppl calling you for the same thing.. and even after submitting all the documents and agreements and having a written commitment that the loan will be released in MAX 7 working days can you believe it even after the 10th day they were asking for more and more papers. Totally non flexible and unprofessional. I nearly lost out on my deal as the buyer was frustrated with my commitments which i couldn’t keep because of no fault of mine but because of the failed commitments of Standard Chartered. The biggest joke is that they asked for an insurance cheque towards the home loan and requested ME to only fill in the amount and the name and date they will fill in and guess what happened they presented my cheque without dating it and obviously it was returned by my banker and they have absolutely no answers for it so much so for being an " INTERNATIONAL BANK" Trust Me buying a home is not easy at all dont make it even more difficult with going with someone like Standard Chartered. Home Loan doesn’t seem to be their forte...