Standard Chartered Manhattan Credit Card — Interest Charged for no delay in payment | |||
I have a salary account in Standard Chartered Bank and applied for Manhattan Credit card at around beginning of 2011. I was using Standard Chartered Manhattan Credit Card for about one and a half year and was quite satisfied with the services till an interest charge of Rs. 2093.49 along with service tax of Rs. 258.76 was added on 25/10/2012. In 2012 itself, according to my record I have made transactions of around Rs. 1,40,000 using this card. I mailed them asking for the reason for such interest charged as I was paying the dues always within the due dates. They did not give any proper reason for such such, reverted about 25% of the charge and specified that I pay the balance interest charged. As I have a salary account I used to pay using Standard Chartered net banking. Recently I paid a due amount of Rs. 548 against one of my card, the Bank quite funnily without intimating me, paid only the minimum amount due for that card and transferred the balance to another card. Later they charged interest on that card also. This way they are cheating all their customers. I have already cancelled the Manhattan Credit Card and have decided that I will not pay a single paisa of interest charged falsely. I will provide all the deatils reagarding my payments made online. I seek you help against this type of cheating. Was this information helpful? | |||
 2 Comments | |||
Comments
Standard Chartered Manhattan are no less than robbers. This is just for some other people who can be aware before getting bank account or credit card.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
48%
Complaints
1721
Pending
0
Resolved
778
+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Standard Chartered Bank Credit Card. — Interest Charges for no Reasons.
Beware if you have Stanchart Credit Card, the bank charges ramdom interest charges just before or after your bill date that the customer service can't explain. If you question at length they reverse.This happens even if you make your payments well before the due date. I paid 10 days prior to due date but they still charged interest that they accepted can't be due to me not paying my dues but they could not explain.
There is always something or the other with these guys.
BEWARE!