[Resolved] Star Cj Alive — Non delivery of order after receiving complete payment online by STAR CJ ALIVE

VIBHAV JAISWAL

from Mumbai, Maharashtra

Address:

Lucknow, Uttar Pradesh

Dear sir/madam,

This is complaint regarding an open fraud company STAR CJ ALIVE.
I have placed order of Sony ericsson mobile phone Cedar.
I have made complete payment online of Rs. 4999/-.
My order no. is. :[protected].
They promise to deliver the product within 10 days.
But even after more than 20 days they are not responding.
We have called them number of times but they always say that they
will call back within 48 hours,but each time there is no response.
I am a working person and don't have much time to follow them.
Please help me to get back my hard earned money.

Thanks,

regards,
Vibhav Jaiswal

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Aug 13, 2020

Complaint marked as Resolved

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Comments

namajay

from Mumbai, Maharashtra

I agree I Namrata Singh is also facing same problem, I ordered two product together and received only one, I had made online payment for both of them and received the challan for both.Now I have logged complaints about 10 times via call, several times communicated via mails, I get assurance of receiving the product in 2 days, or a call by eveving, every time the complaint is taken as new and old is neglected.its been around 2 month, neither the product is received, nor the refund been made.I am sick of this site, I would request people never buy any product from these people.

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Vibhav, We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.