[Resolved]  STAR CJ / Microwave Oven — Refund is not Paid

Address:

Ahmedabad, Gujarat

Sir,

Referring to above Matter, Please note the Contents of my Complains as Below:

I have Purchased Microwave Oven of Whirlpool from Online Shopping Net Work from STAR CJ.

My Purchase Reference Number Given by STAR DJ was [protected].

By Mistake, Address was Noted of Mumbai during Order. (Here, i don't want to emphasize the whose mistake was.) But, Product is to be Delivered in Ahmedabad. Hence, During Phone calls with Representatives of STAR CJ, We are advised to Cancel the Order and Re Order the Product. As per Terms and Condition of STAR CJ, Refund of Amount shall be Credited to Respective Account with in 8 - 10 Working Days. Order was Cancelled on 4th of August, 11. and Counting of Working Days up to Registering the Complain, Payment must be Credited to Account by 17th August, 11, as Working 10 Days are to e taken into Account. We have SMS from STAR CJ sent to us on 4th August, 11 is still with Us.

New Number of Order is [protected]. Product was Delivered to Us. But Dent and Damaged Piece was found during First Visual Inspection. So far, We have already received the New / Replaced Microwave / Product on 19th August, 11.

Our Complain is to get Refund to Our Account. We have also requested to STAR CJ Representative on Telephone, still they need more time for Refunding Money.Hence, we are forced to Launch Complain.

This is for your Kind Consideration.

Regards,

Pratik Parikh

Mobile : [protected]