Pathetic customer service from Style Spa
We purchased Trinidad bedroom set from Style SPA showroom in Kondapur, Hyderabad in November 2011.
* They did not deliver on the committed date but after 4 days
* They delivered a faulty frame of the bed - since we were in urgency of shifting, we still took the delivery and asked them to fix the frame later
* We have been following up ever since - Personally, on phone with employees and store manager, on Style SPA customer care number. Recently (in April 2012) we also got in touch with the regional manager of Style Spa. He created some waves by sending a technician for an inspection and assured that our bed will be fixed. However nothing further has happened even then and we are sleeping on the faulty bed which we don't know when will break.
* The store manager called me up and asked me not to call the Regional manager. He gave me false promises all over again
* And now the regional manager doesn't even pick up our calls!!! Wow!
Please buy ANY furniture from Style SPA if you are fine with such unprofessional customer care services!
We won't again!