[Resolved]  Sun Direct Dish — not working

Address:Hyderabad, Andhra Pradesh

our dish has not been not working for the past one month. our smart card no is [protected] .we have made several complaints to the customer care.till now it has not rectified and also no proper response. the complaint numbers are[protected] and[protected].we are very dissatisfied with your service.so take necessary action immediately.
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Aug 13, 2020
Complaint marked as Resolved 
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SMART CARD NO. [protected]R (TILL DATE NOT WORKING)
Our contact no [protected]

From 2nd of October Till date we dont have the services of Sundirect

Please refer the above smart card no. We have a problem with the dishnet since 2nd of this month and we had logged a complaint
on 2nd and from then continuously we are calling up and till today the service is not attended and we are not getting any reply nor
was the complaint attended.

1st complaint no. [protected] on 2nd of October
2nd complaint no. [protected] on 4th of october.

We are really surprised that the customer service of sun direct is so poor that even after 10 days of complaint there is no revert on
it and no body bothered to attend. During installation, everyone were so quick they came and installed in the night even by disturbing
us and we did not mind thinking that you have a good customer service. But now when we have a problem with the dishnet, not even
problem it is completely not working, not a single person has turned up and in turn they ask us to come to OMR road and lodge a
complaint. We are sorry to tell you this. YOUR CUSTOMER SERVICE IS THE POOREST AMONG THE EXISTING PROVIDERS. We have
TATA sky also but till today we never ahad any problem and online rectify and assist us even if we face a problem. That is customer
service. You should be ashamed of your CUSTOMER SERVICE. Following are the numbers which was given to us to contact and complain
even after taking the complaint.

[protected]
[protected]
[protected]
[protected]
[protected]

And a contact address in Annanager, so you people want us to go door to door for getting our sundirect corrected. GOOD SERVICE.

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