Sunflame Gas Stove (Pearl) — LPG gas stove leakage LIFE RISK twice

Address:Lucknow, Uttar Pradesh

Dear Sir,

I bought a new Sunflame Pearl Three burner Gas stove on 26/08/2011 from Star Cj live online shopping. Despite a new and branded company product not even used more than one month there is a LPG leakage in the stove due to this a gas /fire blast has come out from the bottom side of the stove caused my wife burn injuries. Being a reputed company we can not accept this type faut in the new product. after regular complain with sunflame company service center for repairing but they have send their technicians five time during one month they tried to repair LPG leakage in stove but failed.

second time this leakage occure again , after complain with sunflame they again failed to rectify the problem and told us this problem can not be rectified.

so we want to replace our stove as soon as possible we can not take LIFE RISK further.

so that i am sending Bill details for rectify my issues as soon as possible.

BILL/INVOICE No. U[protected] DATE 26/08/2011 ORDER No. [protected]
M/S MNM TRADING SOLUTIONS P LTD
FRANCHISEE STAR CJ NETWORK I PVT LTD
B-147 SEC-10 NOIDA U.P
PH[protected]


Yours faithfully

surya prakash gupta

mobile :-[protected] / [protected]
881 sec-k aashiyana colony
lucknow
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sunflame Enterprises
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    407
    Pending
    0
    Resolved
    87
    Sunflame Enterprises Phone
    +91 12 9426 6999
    Sunflame Enterprises Address
    58, Sector 27C, Mathura Road, Faridabad, Haryana, India - 121003
    View all Sunflame Enterprises contact information