[Resolved] Suvidhaa Infoserve Pvt. Ltd. — transfer balance but not receive in my franchise account | |||
I HAD TRANSFER RS.13500 DTD.[protected] BUT TILL NOW I HAVE NOT RECEIVE THE SAME. I COMPLAIN ON CUSTOMER CARE, DISTRIBUTER & AGENT BUT I HAVE NOT RECEIVE. FROM CUSTOMER CARE I RECEIVE ONLY COMPLAIN REFERNCE NOS BUT NOT BALANCE. SO THE COMPANY SERVICE FOR THE RETAILAR IS VERY POOR & LIKE FROD OLSO. I DON'T KNOW THAT WHO IS THE REPONSIBLE PERSON FOR THIS & NOT HAVE ANY CONTACT NOS. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 92 2322 7227
+91 22 6776 5300
HiTech Plaza, 2nd Floor, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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Greetings from the Suvidhaa Grievance Redressal Team!!!
As per our discussion, we have informed you that the amount is already reversed from your bank and it is not reflecting in our A/C. This was the reason the amount was not updated in your Agengy balance. However as you have mentioned that the amount is not yet reflecting in your bank A/C, we will check with our bank once again for the reason of non updating the transfer to Suvidhaa A/c.
We will get back to you with solution on this issue. In the mean time if you have any update from your bank, please write back to us on cc.[protected]@suvidhaa.net. We sincerely apologize for the inconvenience caused and we thank you for your continued support of our services.
Warm Regards,
Grievance Redressal Team.