[Resolved] Symphony Air Cooler — Cooler swing not working and current in body | |||
i had bought a symphony Winter cooler around a month back. There is a swing problem and a current in the body of the cooler. i had registered a complaint on 31st may but still havent got any response from company's end. My complaint no is SKH-1F11002... Even after paying a high price for the cooler, it did not work as it should have and to top it all there is no service support of any kind. Pls do the needful. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 79 6621 1111
Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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AKHBARNAGAR CIRCLE, NAVA WADEJ, AHMEDABAD-13. Contact Person is Mr. SIDDHARTH, MOBILE [protected], I had purchase Symphony Jumbo Cooler from the dealer on dated 19/04/2011
serial no. 3A0210E66951, given cash of Rs. 7100/-. After installing the cooler, the cooler body was bending day by day from the tank side. It was broader and broader as well as its window was dry
while cooler is running, (within 15 days problem was rectified). Then after I have complained to dealer a lot (approx 50-100 times, person making me fool from last one and a half month and committed
that they will replace cooler, since it was a manufacturing fault. Then after I have contacted to Direct Symphony Company, but nobody came and checked the present condition of cooler. I am much
mentally harass and this is ridiculous, I am expecting a good service-support from company like symphony but fact is that, once you paid money the company will never support. I want the company
to replace the cooler immediately or refund the money.