Symphony — Cooler not performing as per expectation | |
Dear Sir/Madam, This seek your help in taking up our matter with Symphony on the Cooler which we purchased from retail shop. We have contacted customer care on numerous occassion but we could not get required performance from the product. We contacted company helpdesk and two of their executive came to our house for inspection. They promised to us that they will inform our matter to senior officer and will arrange for payment. After numerous follow up we could not get appropriate response from customer care and now they have started ignoring our phone call and restricted us from speaking with company executive. It will be much appreicated if at your distinction lodge a compaliant aginst Symphony company and we will provide you details of bills and other supporting documents in this regard. Was this information helpful? | |
 3 Comments | |
Comments
Symphony — not what was promised
i was promised a cooling like an air conditioner as long as humidity was low (before monsoon). I have received the product olny today & after using it for only few hours I have realised that all the promises made were absolutely false. I told them that I have no open windows in my room where I intent to install a cooler to which the dealer said that it is absolutely fine but their own literature says that it sholuld not not be insatalled in a closed room. I am really feeling cheated & taken for a ride. Please help me in recovering my money.Sandeep Kwatra
[protected]
I am also facing the same problem.
I bought a cooler 70 I from Ashish Electronics, Sadar Bazar on 19-May-2013.
Since than I am asking for help and running pillar to post, but no body is ready to help.
Dealer is in a relax mood as he has done his part of selling.
Symphony is not ready to take any action on request placed through website/SMS/IVR/Ashish Electronics(visited 2 times in person).
This is the first time I witness a company and an associated dealer, who are not bothered at all.
I will recommend to not to buy Symphony cooler products and also suggest to buy your electronic goods from a retailer of a good reputation.
I bought a cooler 70 I from Ashish Electronics, Sadar Bazar on 19-May-2013.
Since than I am asking for help and running pillar to post, but no body is ready to help.
Dealer is in a relax mood as he has done his part of selling.
Symphony is not ready to take any action on request placed through website/SMS/IVR/Ashish Electronics(visited 2 times in person).
This is the first time I witness a company and an associated dealer, who are not bothered at all.
I will recommend to not to buy Symphony cooler products and also suggest to buy your electronic goods from a retailer of a good reputation.
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+91 79 6621 1111
Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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Symphony — cooler throwing water
i purchased a symphony junior sumo cooler 1month back.now its throwing water and m unable to use it.plz advice.wat to do