Symphony Hi Cool Smart Air Cooler — Poor Product Quality and Worst Service | |||
I bought a Symphony Hi Cool Smart i Cooler on[protected] from Sachdeva Traders,46, Shopping Mall,DLF Phase-1 (invoice no.-6399) and within 20days cooler has stopped working .Have made complain( complain no.- SKE-25E13028) on customer care no.[protected] (which is automated system i.e you wont find any tele caller there to address your problem) and after feeding required information i got a message about the engineer with commitment that engineer will contact and visit within 12 hours .but after spending more than 36 hours nobody has contacted yet .when i called the number given in the message the person never took my call.Seems this company "Symphony " is not trustworthy . MY ADVICE :- NEVER GO FOR SYMPHONY COOLER YOU WON'T FIND IT OF GOOD QUALITY AND SERVICE ALSO WORST. Sumit Kumar [protected]@gmail.com Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Sumit, We regret the inconvenience caused. We have forwarded your complaint to our concerned department and will get back to you with a resolution at the earliest.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
718
Pending
0
Resolved
290
+91 79 6621 1111
Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
View all Symphony Limited contact information