Symphony Jumbo Air Cooler — Defective Cooler Delivered by Big Bazaar Great India Place Noida

Address:

Uttar Pradesh

I purchased Symphony Jumbo air Cooler from Big Bazar Noida located in Great India Place. Firstly delivery was not made on time. when I called several times then they made deliver next day evening. Item delivered was badly scratched and person who came for delivery said it is quality checked and he refused to open the packet. I was in the office at that point of time my wife received it. It seemed like a used pieced badly damanged. My wife couldn't check that she is pregnant so it was checked when I came from work around 8:35 in the evening.I tried to call customer service but no answer from them. I am writing this complaint and will have to go to Great India place tomrrow for it.I am cheated by Big Bazar and want to complaint agianst them. I want my hard earned money back . I have been mentally harrased by Big Bazar.

Below are the purchase detail

Date of purchase 01-May-2011
Promised date of deliver 01-May-2011
TIN [protected]
CST [protected]
Desert Cooler Jumbo

Shashikant Verma
[protected]