WHETHER POLICY LIVE OR NOT
Sir, Kindly let me know whether the above referred policy is in force or not. I understand that they have lapsed the policy two months back. This happened on account of one month statement was not sent and hence the delay in payment of instalment. But you have collected the two months premia and continue to collect the premium without verifying whether the policy so taken is alive or not. If it is lapsed, it is your responsibility to refund the premia collected so far. Hence please check up and do the needful. Expecting the reply from you early.
K SURYA PRAKASH RAO