[Resolved]  Tata AIG Life Insurance Company — Robbed & Cheated by Tata AIG or Tata AIA Life Insurance Company

TATA-AIG Life Insturance Company Ltd — Fraud by Tata-aig people

Dear sir,
Marketing people from Tata-Aig are cheated me twice,
First they called me and told that we are sending you documents you can tell us in fifteen days,
On fifteenth day i told to cancel the policy but what they have said is if you cancel this, you will be loosing 2500 for policy, instead you can degrade. they have debited around 6000 rupees

and for the second time, I just asked about the receipt, they told me they will get back in 24 working hours and they have not replied to me

my mobile no is
[protected]

Help is appreciated
Thanks
Rakesh.Kolloju

tata aig life ins co ltd — fund value

Dear SIR/mam

I want to know fund value of a plan Nd policy status. i m paying 90000 rs yearly premium.plz help me out.
name- manoj kr choubey
policy no - u[protected]
D0B- 01/07/1974

Dear Mr. Biswas

Re: Policy Numbers XXXXXX381 and XXXXXX936

This is with reference to your policy numbers with us.

We wish to inform you that an email dated August 8, 2012 has been sent to your email address with reference to the concerns raised by you.

In case of any further queries/clarifications, please feel free to contact us on[protected] or email us at [protected]@tataaia.com.

We thank you for your patience and understanding in this regard.

Yours sincerely,

Manager – Customer Services
Tata AIA Life Insurance Company.

The below appended complaint was intimated 2 months back . Arvind
Barke was assigned to this issue to solve but still even he has not
call or resolve the issue .

This is the way you are treating the customer like this

suresh - Being a responsible MD pls take immediate action to resolve

awaiting for your action - pls call me [protected]


Dear Mr M. Suresh, ( Managing Director)

Attention for few minutes..,

This is V.M Thandapani ( former consumer court judge - RTD )

This is to inform you that I had taken life insurance from tata Aig
that is tata aig life lakshya plus (110L074V01) dated 2010/08/19 by
cash of Rs 50, 000/- modal premium through your agent - India Infoline
insurance Brokers ltd . one of the person from india infoline
committed to provide one gold coin at the time of first premium but
after processing all documents He never fulfill the same and he was
upscanded also avoid our calls. I try to conduct your officials in
tata aig - chennai for several times but I wont get Proper response
and solutions from your side . for your information i was 58 years
old. This type of wrong committment will create worst opinion about
TATA AIG also i was extremely affected both physically and mentally
because of your authorised agent of TATA AIG

Due to this incident and your poor service, Wrong committments i was
stopped to pay premium. Henceforth i am not interested to continue the
same . Now my Requirement is very clear, i need my cash of Rs
50, 000/- with interest Rate of 50% for the last 24 months ( 2 years )
if not happen i am going to file a case against you (TATA AIG ) also
ready to escalate at Top levels who is sitting in TATA AIG. and
drop the same in media within a week . i sincerely request you pls
look in to this very seriously and take necessary action within 2 days

Pls view the insurance details..,

insured name - Rajaramanan . T

Policy No- U[protected]

Policy Owner Name - V M THANDAPANI

Receipt date of first premium - 2010/08/19

Agent/Broker Name ; INDIA INFOLINE INSURANCE BROKERS LTD

Agent/Broker code ;[protected]

Agency office ; MU03

Agency leader ; INDIA INFOLINE INSURANCE BROKERS LTD

Leader code ;[protected]

Telephone ; [protected]

Plan name - Tata aig life lakshya plus (110L074V01)

Modal Premium - Rs 50, 000/-

my residence address - 1A 19 6TH EAST STREET ANNAI MEENAKSHI ILLAM
KAMARAJ NAGAR- THIRUVANMIYUR
CHENNAI
TAMILNADU, 600041


Policy Term ; 15 and sum assured - 2, 50, 000 / Premium per year - 50, 000/-

you can Reach me at - [protected]
[protected]
[protected]

Warm Regards
V.M Thandapani

I am really very much upset over dillydallying tactics of Tata AIA authorities about my reporting about spurious calls. Address of the spurious caller, wired telephone nos. of Tata Telesrvices has been given. Through verification of call details and address the caller could have been tracked. I have sent similar request for caller’s identification from Vodafone and Idea Mobile Telephone service providers. Both of these Mobile Telephone service providers have intimated that they can not help in this matter. I have been advised to make complaint to local police. I could not venture to this advice as complainant’s harassment by police is a bare fact and I would not like to be involved in such horrific affair. I’m rather posting this issue website comments related to Tata AIA with the hope of attracting attention of the competent authorities.
Spurious calls for asking money is now a wide spread menace. Banks, Insurance organizations are alerting people through SMS’s, e-mails and advertisement to beware of such fraudulent calls. Recently, I received a call from a spurious caller asking for a/c payee cheque in favor of Tata AIA Policy, related to lapsed dividend pay out, Address: A-998, Second Floor, G.D. Colony, Mayur Vihar, NEW DELHI- 110096. Ph.Nos:[protected],[protected], Mob.No. [protected] & [protected]. Demand of account payee cheque payable to Tata AIA, is really a very serious issue. I reported this to Mr Cyrus P Mistry, Chairman, Tata Sons., seeking for top level of executive escalation. I had inkling over non cognizance of this report by Tata AIA authorities, so I wrote to Mr Cyrus P Mistry directly. I have been conveyed through PH.No.[protected], that my complaint, about spurious call, is being investigated. Tata Group of company could have taken appropriate action since wired line telephones of Tata Teleservices has been used. But it’s my sheer misfortune that my efforts could not draw attention of the competent authorities. Tata AIA Customer care informed that this issue is being reviewed by grievance redressal cell; Ref case I.D. 07208401, Date March 21, 2013. Till date no follow up action has been conveyed to me. My attempts towards reporting this issue through Whistle blower policy Link: https://apps.tataaia.com/WHISTLE/) of TALIC could not yield any result.
It is undisputed fact that Tata group of companies are very much serious to customers’ complaints/grievances but this issue why fails to yield corrective measure is not known.
I do sincerely wish that Tata AIA do take cognizance of this issue and take appropriate step. Putting this serious issue in abeyance is not expected from Tata AIA; an organization of immense repute and wide spread recognition of high moral value and trust worthiness.