[Resolved]  Tata Communications — Non working of internet and reimbursement

Address:

Maharashtra

Respected Sir/maam


User Id : Saransh.[protected]@vsnl.net Customer Name : Saransh Dhirendra Kumar
From the past one month I am facing issues regarding Tata Broadband. Out of 30 days only 10 days the broadband worked and rest all the 20 days I was unable to access internet.

I contacted the customer care for Tata 4 times and lodged a complaint, everytime they told that a permanent solution would be provided but till now noaction has been taken.

Now, when I told them to bill me for only 10 days they are not willing to listen. Why should I pay for something I have no t utilized ??

It is a shameful act on the part of the company I never thought a company like Tata could do such things. Now again I am facing the disconnection problem.

Please solve the problem I am not going to pay for the 20 days that I was not able to access my net. Even now the net is not working. Its so not done, who is going to pay the opportunity cost for the net not working for so many days despite their promise that a permanat solution would be provided?

If I add up the loss I beared along with the charge for net dur to not working it runs in thousands. The company should reimburse my 20 days money as well as the loss I faced in 20 days. Please resolve the matter as early as possible.

Thank You.