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Tata DoCoMo - MMS dispute

 
4 Reviews
User
  sayantan.fbt on Oct 8, 2011
Dear Sir/Madam,
I am a prepaid customer of tata docomo ( 9016915281 ), I am facing a problem for which I have allready register a complain but it has not been solved.
I have forwarded a text sms to arround 25-30 people(including 5 to 6 std numbers) and 165 rs has been deducted from my main balance.
customercare representative has told me that the charge has been deducted for MMS and not for SMS,tough i have send SMS.
Then i have registered a complain in TATA docomo against this, today Ms Anuradha from chandigarh has called me and told that the charge has been deducted for MMS, i request her to check again as i have not forwarded any MMS.
after being kept on hold for 15 min she confirmed that it was an SMS but she told that I have forwarded it to all STD numbers, if so as per docomo default scheme 100 sms is free after first sms, so this charge should not be 165 rs
I have already registered a complain to nodal officer my complain no is : GBL 0915616128
Please look into this matter

The SMS i have forwarded is pasted below:

Who is a Boy?
A Boy is the most Beautiful part of Gods Creation..
He starts Compromising at a very tender age..
He sacrifices his Chocolates & Toys for his Sister..
He sacrifices his Pocket Money for his GirlFriend..
He also sacrifies his Cigratte & Beer to Friends..
He sacrifices his full youth for his Wife & Children without Complaing Silently...
Boyz Life is tough and ful of Sacrifice..!!

Send it to Every Boy so that he Thinks,
"O Teri!
Abey me aisa kab tha?!..":-O:-D
And to Every Girl so that they Realise
"wow!
Ye Ladke Kitne dedicated hote hain

--

Warm Regards
Sayantan Dey
9016915281
sayantan.dey83@gmail.com


Complaint comments 3 Comments     Updated:
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Comments

N Jan 7, 2012 by
User
sonik malik  
 
i cannot see my mms plz help me
N Jul 3, 2012 by
User
zahed hussain  
 
dear sir/madam.
i cant open my mms in my phone.my phone model is 6120.when we sent a mms to my phone phone ask about to login yhis side.http //mms.tatadocomo.com/mms/with login.my mobile number is 8019606510.plz help me i want to se my girl frnd through mms.plz plz plz


N Feb 27, 2013 by
User
Nidhii  
 
your TEXT MSG is too long and whenever total number of characters in a sms exceeds certain limit, that sms is converted to mms.

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    Tata DoCoMo - MMS dispute