[Resolved]  Tata Docomo — Customer Services- Address Change([protected])

Address:Bangalore, Karnataka

I opt for Tata Docomo postpaid connection 1.5 month back and provided my clear passport copy as address proof.But while activating, someone did lot of typo mistakes and made my address funny.

After 1st billing cycle, i requested Tata Docomo to correct my address as per document provided.They called me also and accepted and verified the mistake.

Just now got SMS that my request couldn't process due to incorrect document.I called 121 and they suggested me to visit field office for the same.

Complaints:
1. How can Tata Docomo say the document are not correct when they are valid?
2. How can someone enterned data like this?
3. Why should i visit office when the mistake is of Tata Docomo end.

I want you to reslove this asap else i would like to surrender my connection

Thanks
Mandeep Singh
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
I opt for Tata Docomo postpaid connection 1.5 month back and provided my clear passport copy as address proof.But while activating, someone did lot of typo mistakes and made my address funny. After 1st billing cycle, i requested Tata Docomo to correct my address as per document provided.They called me also and accepted and verified the mistake. Just now got SMS that my request couldn't process due to incorrect document.I called 121 and they suggested me to visit field office for the same.
Complaint comments 

Comments

Docomo — my no. is scanned by anyone.

Dear sir, i used my brother no. [protected] before 3 months on his id.i have some information ,my no is scan by any one,so i want my no. detail is not to show anyone.

I am a Tata Docomo Post Paid ([protected]) Customer. I have changed my residence. Please change my correspondence address as under:-
R.VIJAYA KUMAR
# 3, 1st FLOOR, 5th CROSS,
CHOWDESHWARI LAYOUT,
BEHIND HOTEL UTTAM SAGAR,
80 FEET ROAD
SUBBANNA PALYA
BANASWADI
BANGALORE-560043

Thanking you

Yours sincerely,

R.Vijaya Kumar
Mob No [protected]
I am a Tata Docomo Post Paid ([protected]) Customer. I have changed my residence. Please change my correspondence address as under:-

A.SATHISH

NO 43, VENKATESA PURAM,

NEW COLONY, 4TH STREET,

KANNIGAPURAM,

CHENNAI-600012

Thanking You

Yours sincerely,

A.Sathish
Mob No [protected]
I am a Tata Docomo Post Paid[protected] Customer. I have changed my residence. Please change my correspondence address as under:-
I am a tata docomo Post Paid ([protected]) customer, i have changed my residence, please change my correspondence address as under

dhrithi

8-2-547/1/A, plot 120

Road No.7

Banjara Hills

Hyderabad

500034

Tatadocomo — bill Address Change

I am submitted my billing changing address documents online but message came not submitted this happens to me two time But that docomo customer care and manager not giving me correct information they abuse me
hi this is bhargav my no is [protected], [protected], , both the nos are of postpaid connection i want to u to mention that im not getting the bills of my nos so plase make a note of change in my adress

adress
bhargavchowdary
26a, 3rd main
2nd a cross
hanumagirinagara
chikklasandramainroad
uttrahalli,
bangalore 560061


please send acopy of my bill to my email id [protected]@gmail.com
I am a tata docomo Post Paid ([protected] & [protected]) customer, i have changed my residence, please change my correspondence address as under

Mukesh Kumar Mandal
12, Pollock Street
3rd Floor, Room No - 35
Kolkata - 700 001.

Scan Copy of My Bank Statement is attatched with this letter.
Dear Bhargav,

Your complaint has been registered with docket number[protected] and[protected]. The same will be resolved soon.

Thanks and Regards,
Customer Care,
Tata DOCOMO
Dear Mr. Vijaya Kumar,

We want to confirm that the address has been changed. Kindly revert us at [protected]@tatadocomo.com for further queries.

Thanks and Regards,
Customer Care,
Tata DOCOMO
I am the user of the 2nos. post paid A/C :[protected] &[protected]. Please change the corespondence address as following:
Sukumar Banerjee
Sudin Mahal,
16, Baishnab Ghata Road, Near Hansi Khusi School,
2nd. Floor, Flat No-2A,
Kolkata -700047
Mobile no-[protected].
Mail-id:[protected]@gmail.com

Thanks.
Sukumar Banerjee
From: S.Ravichandran,
Plot No: 5094, “G” Block,
Annanagar West, Chennai – 40
Mail id: [protected]@gmail.com

To: The Manager,
Customer Service, Tata Docomo, Chennai.

Sub: Paid on line Payment not got credited on Mobile Account
Ref: Mobile No – [protected]
Dear Sir,
With Reference to the above, I wish to bring to your attention that, I had paid through on line Payment on 20.01.14 Rs 59. Rs 59 have not got credited into my mobile account till now (Mobile No [protected]).
The proof of Payment details is as said below. Kindly do the needful to get credited the same amount on to my Mobile Account.
I am writing this mail, after trying twice to customer care over phone call.
I expect positive quick response & Reply from your end.

Thanks,

S.Ravichandran

Payment Details

Mobile No : [protected]

Recharge Amount : 59

Transaction ID : MTMB [protected]
I am a tata docomo Post Paid No.[protected] & [protected] customer, i have changed my residence, please change my correspondence address as under

Saradha.V

G2 AASHIRVAAD HOMES
5th Street CTO COLONY
LAKSHMIPURAM
WEST TAMBARAM CHENNAI 45
I am a tata docomo Post Paid ([protected]) customer, i have changed my residence, please change my correspondence & bill address as under

K.Sakthivel

No.51/15, Gandiban Street,
Vedhachalam Nagar,
Chengalpattu,
Kanchipuram - 603 001.
I am a tata docomo Post Paid ([protected]) customer, i have changed my residence, please change my correspondence and bill address as under

K.Sakthivel

No.51/15, Gandiban Street,
Vedhachalam Nagar,
Chengalpattu,
Kanchipuram - 603 001.
I am a Tata Docomo Photon Max Wifi Post Paid ([protected]) Customer. I have changed my residence. Please change my local address as under:-
Columbia Asia Hospital
Block F, near Ansal Plaza,
Sec 23,
Palam Vihar
Gurgaon.
Pin 122 017
I am a Tata Docomo Post Paid (A/c no.[protected] & PH. NO.[protected] Customer. I have changed my office address. Please change my correspondence address as under:-
DWAR KITCHEN SHOPEE
HUSSAIN RAMPURWALA
NEAR CORPORATION OFFICE
GOKULPETH, NAGPUR-440025

Thanking you

Yours sincerely,

MR. DINESH GANDHI
Mob No [protected]
I am TATADOCOMO postpaid customer.my number is ([protected]).I have Change My address.Please change my local address

H.NO: 2-82/1
THUMMALAPALLY (VILLAGE )
CHANDUR (MANDAL)
NALGONDA (DIST)
TELANGANA (STATE)
508255.
Thanking you
Your's sincerely,
MR.THEEGALA RAMANNA
MOB:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information