Submit Complaint
Questions
Home
     
 

Tata Docomo

Tata Docomo
1 32
 
32 Reviews
Aaron Send email

No Network in whole of Mumbai

I bought a prepaid sim on the 19/08/09 and since the past 24 hrs I have absolutely no network coverage on my mobile. I called the customer care and had to wait for 20mins just to get connected to a advisor who told me that due to network congestion I have no network coverage on my mobile and when I asked him when will this issue be sorted he didnt have any answer and couldnt help me with any details so as to which are the areas affected, he promised a call back which I never got. TATA Docomo service is completely pathetic and I never expected this from TATA. <B> SHAME ON YOU TATA <B>
31 Comments

Comments

 
I am facing No network coverage after that Sim Card registration failed issues. I have taken tata docomo one month ago and i submitted all documents including "NOC". Now I am facing this issue sice morning. This is really very poor service without intimating……..

My tata docomo no:8976889938
 
i don't know about mumbai, but in kolkata tata docomo launched almost a year back and still the network is quite poor in kolkata. at home there is no network. it seems that the signal cannot penetrate barriers like walls when new operators in kolkata like idea and uninor is providing better service !
the worst part is that i had made several complaints thru email and by phone. they keep on giving resolution dates but these dates never work and they keep on postponing ! the cc team has always the same excuse that its a new network, give it sometime...its almost a year man..u have launched in kolkata on 6th sept 09 and still u need time !
somraj.knowmore@gmail.com
 
Sir,
I, S.Choudhury from Kolkata circle. My DOCOMO no is 9038160533. In our residence, there have call connectivity problem, network fluctuation and internet access problem. Several times I complained to cus.care. Till last week they assured me that they are installing new tower in our locality but yesterday they saying no work has been started and they don't know when it will be solved. If this type of worst service continues in this competitive market, then tata docomo will be washed out from market.. I am waiting from almost one year for the solution, but still now, the service is worst...will it be solved? Or I have to change my number?
 
i am from kolkata circle. In our residence, there have call connectivity problem, network fluctuation and internet access problem. Several times I complained to cus.care. but still now, the service is worst...
 
tata docomo was best for internet before 3monthns i have taken sim but now its not good some time the paketdata not available some time it does't connect to internet so pls its to tatadocomo pls improve your network problem its an request to u .
 
hi this is ramesh patil my docomo no. is 8097899939, i live in mulund- (W), mumbai, the network here is so weak i get only one stick in my balcony or even on the terrace, in the house its always emergency calls only, , where as there is full network for my AIRTEL, VODAFONE even for the new comer UNINOR throughout the house, i called several times to customer care n was told it`ll be solved in 48 hrs, its been 6 months now, , do sumthing guys 31 st oct in not so far after all to change my operator.dont put TATA`s name for SHAME
Mar 16, 2011 by
Atif_cool
 
Hi Guys,

I jsut wanna know whether it will be a good idea to switch from Airtel to Tata Docomo. I reside in Ambernath(Dist:- Thane) and come to office in Andheri Seepz Area. I came to know from my friends that the network coverage of Docomo in Mumbai suburbs is very poor. But I want to get rid of my current service operator Airtel to some other services. So Guys, please suggest me regarding this.Also, I am looking for an operator that has an better WAP/GPRS connectivity and better network coverage in Andheri area.

Hoping to hear from you guys soon.

Thanks
Atif
Mar 26, 2011 by
Reyaz Anwar
 
The very poor network of tata docomo is terrifying all customers in the sangharsh nagar, chandivali, andheri (e), mumbai. and there is also gprs connection problem in tata docomo.
Jun 7, 2011 by
krishnarj
 
REFF: 9820899958
eMIAL ID : krishnarj_2003@indiatimes.com

I am earlier user of vodafone celluler service i was having around six mobile number with vodafone. but after NUMBER PORTABILITY due to poor network and no good service from vodafone i portout all my six numbers to tata docomom but havok is even in tata docomo also there is no indoor network. Even after continues complints about the same neither the company is bother nor the frenchachy is bother. Initially till CONVERTING to tata docomo MR. RAHUL - cell.9867090301 is just chessing the orders up to the PORTOUT once its ported out to tata docomo now he is not even pickuping the cell they are just intersted in collecting the chq from client then they are least bother whether client is having any problem or network. OTHER TATA DOCOMO frenchachy head Mr. kashid - cell 9029099077 is telling we could not do for the same ( ie. indooor / outdoor network problem) the service is so third class that its my sttong recommendation NO ONE SHULD GO FOR TATA DOCOMO TELECOM SERVICE please treate this as serious matter and make everyone awre of the same.

THE big problem is that i dont have any option other than waiting for another two and half months because as per TRAI you can not portout number before the three months. now i just buy onother number and diverted ALL six number on that number but for that i need to pay for every incomming call on all six number this riducluous even TRAI HAS to safe gauard for customer.


Blossoms Automation Systems
Krishna R. J.
Manager-Business Developments
Oct 9, 2011 by
Jagdish Panchal
 
Really tata docomo is not at any level to compare against Vodafone, Airtel..
Till now it was problem while calling, now the caller is also saying Tata Docomo network is too busy to pass on a call. This happens specially when u r on roaming.

This is ridiculous, how can such things happen.

Now, only option is MNP.. I would suggest all the guys to change to a better service provider...

Tata Docomo will never ever be in top notch service providers..
Apr 11, 2012 by
madhuzz123
 
I have a tata docomo connection and have terrible time getting the network... since yesterday I have received the same message nearly 20 -30 times ...heard only vodaphone and loop are good in mumbai... so guys just use the number portability option and switch over...

MP

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    Attach photos (optional) 
    Spell Check
     
       
       
         
     

    User Registration

    Already a Consumer Complaints member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username