Tata Docomo — Not able to get incoming calls from vodafone

SIr

Since one month i.e from the day i activated my sim I am not able to recieve calls from Vodafone numbers.Customer care people are saying within two days it will be rectified. They are telling it since a month. Iam fed up of calling to customer care.Pllease help me
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Comments

Docomo services are really sucks ... they are shameless people ...
check the below mail list


they are unpeofessional people ... even cannot solve small issues...

I am not able to make call to any Vodafone numbers... i have lunched number off complains..

But they re not able to solve the issue even once till date...



Do not how the get the license for this company




"""Dear Mr. Amarpreet,

Thank you for showing interest in Tata Docomo.

We have received your complaint through our website expressing concern over unable to make STD call on [protected]; from Tata Docomo number [protected].

We regret the inconvenience caused to you.

We would like to inform you that as per the Telephonic conversation done with you on [protected]; your complaint already has been registered and the docket number for the same is NWK09163772. We request you to kindly make a note of this docket number for your future correspondence and the same will be resolved within 20-SEP-2009 18:39:27. We will revert to you shortly.

Please feel free to contact us for any further clarifications or assistance via email at
[protected]@tatadocomo.com or call us at 121 from your TATA DOCOMO mobile phone or [protected] from non Tata Docomo mobile.

Assuring you of our best services at all times.

Warm Regards,

Sanjeev Kumar
TATA DOCOMO


======================================
i-choose online store at www.tataindicom.com
Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
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Amarpreet Singh
Hello, when will be this problem resolved. how much time required to solve th...

Sep 21 (7 days ago)
Amarpreet SinghLoading...
Sep 21 (7 days ago)
Amarpreet Singh
to listen

show details Sep 21 (7 days ago)

Hello,

when will be this problem resolved. how much time required to solve this problem

Regards,
Amarpreet
- Show quoted text -


On Fri, Sep 18, 2009 at 3:05 PM, <[protected]@tatadocomo.com> wrote:

Dear Mr. Amarpreet,

Thank you for showing interest in Tata Docomo.

We have received your complaint through our website expressing concern over unable to make STD call on [protected]; from Tata Docomo number [protected].

We regret the inconvenience caused to you.

We would like to inform you that as per the Telephonic conversation done with you on [protected]; your complaint already has been registered and the docket number for the same is NWK09163772. We request you to kindly make a note of this docket number for your future correspondence and the same will be resolved within 20-SEP-2009 18:39:27. We will revert to you shortly.

Please feel free to contact us for any further clarifications or assistance via email at
[protected]@tatadocomo.com or call us at 121 from your TATA DOCOMO mobile phone or [protected] from non Tata Docomo mobile.

Assuring you of our best services at all times.

Warm Regards,

Sanjeev Kumar
TATA DOCOMO


======================================
i-choose online store at www.tataindicom.com
Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.


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listen
Hi, Thank you for writing to us. This is in reference to your email. We ackno...

Sep 21 (7 days ago)
listenLoading...
Sep 21 (7 days ago)
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to me

show details Sep 21 (7 days ago)

Images are not displayed.
Display images below - Always display images from [protected]@tatadocomo.com


Hi,

Thank you for writing to us.

This is in reference to your email. We acknowledge the receipt and we will respond to you within 24 hours.

We request you to mention your mobile number and location in the email which will help us to serve you better

Assuring you of our best services at all times.



Warm regards,

TATA DOCOMO Customer Care





This is an automated response to your e-mail. Kindly do not reply on this mail.

· Customer Care helpline*



City


From Tata Docomo Number


From other Phone

Andhra Pradesh


121


[protected]

Karnataka


121


[protected]

Kerala


121


[protected]

Madhya Pradesh


121


[protected]

Orissa


121


[protected]

Tamil Nadu


121


[protected]


















* (Toll free from TATA DOCOMO mobile phones only)



· Customer Care email : [protected]@tatadocomo.com

· Website : www.tatadocomo.com

======================================
i-choose online store at www.tataindicom.com
Your Comfort. Your Convenience. Your Choice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.
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Amarpreet Singh
Hello, Mobile: [protected] Place: Bangalore Regards,

Sep 22 (7 days ago)
Amarpreet SinghLoading...
Sep 22 (7 days ago)
Amarpreet Singh
to listen

show details Sep 22 (7 days ago)

Hello,

Mobile: [protected]
Place: Bangalore




Regards,
Amarpreet
- Show quoted text -



On Mon, Sep 21, 2009 at 1:04 PM, listen <[protected]@tatadocomo.com> wrote:



Hi,

Thank you for writing to us.

This is in reference to your email. We acknowledge the receipt and we will respond to you within 24 hours.

We request you to mention your mobile number and location in the email which will help us to serve you better

Assuring you of our best services at all times.



Warm regards,

TATA DOCOMO Customer Care





This is an automated response to your e-mail. Kindly do not reply on this mail.

· Customer Care helpline*



City


From Tata Docomo Number


From other Phone

Andhra Pradesh


121


[protected]

Karnataka


121


[protected]

Kerala


121


[protected]

Madhya Pradesh


121


[protected]

Orissa


121


[protected]

Tamil Nadu


121


[protected]


















* (Toll free from TATA DOCOMO mobile phones only)



· Customer Care email : [protected]@tatadocomo.com

· Website : www.tatadocomo.com

======================================
i-choose online store at www.tataindicom.com
Your Comfort. Your Convenience. Your Choice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.


Reply

Forward



Reply

|
listen
Hi, Thank you for writing to us. This is in reference to your email. We ackno...

Sep 22 (7 days ago)
listenLoading...
Sep 22 (7 days ago)
listen
to me

show details Sep 22 (7 days ago)

Images are not displayed.
Display images below - Always display images from [protected]@tatadocomo.com
- Show quoted text -


Hi,

Thank you for writing to us.

This is in reference to your email. We acknowledge the receipt and we will respond to you within 24 hours.

We request you to mention your mobile number and location in the email which will help us to serve you better

Assuring you of our best services at all times.



Warm regards,

TATA DOCOMO Customer Care





This is an automated response to your e-mail. Kindly do not reply on this mail.

· Customer Care helpline*



City


From Tata Docomo Number


From other Phone

Andhra Pradesh


121


[protected]

Karnataka


121


[protected]

Kerala


121


[protected]

Madhya Pradesh


121


[protected]

Orissa


121


[protected]

Tamil Nadu


121


[protected]


















* (Toll free from TATA DOCOMO mobile phones only)



· Customer Care email : [protected]@tatadocomo.com

· Website : www.tatadocomo.com

======================================
i-choose online store at www.tataindicom.com
Your Comfort. Your Convenience. Your Choice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.
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[protected]@tatadocomo.com
We have received your e-mail dated[protected]. We request you to kindly rever...

Sep 23 (5 days ago)
[protected]@tatadocomo.comLoading...
Sep 23 (5 days ago)
[protected]@tatadocomo.com
to me

show details Sep 23 (5 days ago)

Dear Mr. Amarpreet,

Thank you for showing interest in Tata Docomo.

We have received your e-mail dated[protected].

We request you to kindly revert with the exact query or concern to assist you better.

Please feel free to contact us for any further clarifications or assistance via email at [protected]@tatadocomo.com or call us at 121 from your TATA DOCOMO mobile phone or [protected] from a Non DOCOMO mobile phone.

Assuring you of our best services at all times.


Warm Regards,

Anshika
TATA Docomo Email Center

Now activate/ deactivate services and view status of requests on My Account through the following link:
http://www.tatatele.in/myaccountgsm/


Alternatively, get information through SMS by sending the below listen keyword to 121

Information SMS to be sent Sent To Charge
To check last Balance BAL 121 Toll Free
To get Last 3 call details CALL 121 Toll Free
To obtain Last 5 data usage details DATA 121 Toll Free






-----Original Message-----
From: [protected]@gmail.com
Sent:[protected]:57:23.0
To : listen <[protected]@tatadocomo.com>
Subject: Re: Tata Docomo website complaint(105578) ~~M471235
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Hello,

Mobile: [protected]
Place: Bangalore




Regards,
Amarpreet


On Mon, Sep 21, 2009 at 1:04 PM, listen <[protected]@tatadocomo.com> wrote:

>
>
- Show quoted text -
> Hi,
>
> Thank you for writing to us.
>
> This is in reference to your email. We acknowledge the receipt and we
> will respond to you within 24 hours.
>
> We request you to mention your mobile number and location in the email
> which will help us to serve you better
>
> Assuring you of our best services at all times.
>
>
>
> Warm regards,
>
> TATA DOCOMO Customer Care
>
>
>
>
>
> *This is an automated response to your e-mail. Kindly do not reply on this
> mail.*
>
> · Customer Care helpline*
>
>
>
> *City*
>
> *From Tata Docomo Number*
>
> *From other Phone*
>
> Andhra Pradesh
>
> 121
>
> [protected]
>
> Karnataka
>
> 121
>
> [protected]
>
> Kerala
>
> 121
>
> [protected]
>
> Madhya Pradesh
>
> 121
>
> [protected]
>
> Orissa
>
> 121
>
> [protected]
>
> Tamil Nadu
>
> 121
>
> [protected]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> * (Toll free from TATA DOCOMO mobile phones only)
>
>
>
> · Customer Care email : *[protected]@tatadocomo.com*
>
> · Website : *www.tatadocomo.com*
>
> ======================================
> i-choose online store at www.tataindicom.com
> Your Comfort. Your Convenience. Your Choice.
> ======================================
>
> DISCLAIMER:
> The information contained in this message (including any attachments) is
> confidential and may be privileged. If you have received it by mistake
> please notify the sender by return e-mail and permanently delete this
> message and any attachments from your system. Any dissemination, use,
> review, distribution, printing or copying of this message in whole or in
> part is strictly prohibited. Please note that e-mails are susceptible to
> change. TATA TELESERVICES LTD. (including its group companies) shall not be
> liable for the improper or incomplete transmission of the information
> contained in this communication nor for any delay in its receipt or damage
> to your system. TATA TELESERVICES LTD. (or its group companies) does not
> guarantee that the integrity of this communication has been maintained or
> that this communication is free of viruses, interceptions or interferences.
>

======================================
i-choose online store at www.tataindicom.com
Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
Reply

Forward



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|
[protected]@tatadocomo.com
We have received your e-mail dated[protected] expressing concern over unable ...

Sep 23 (5 days ago)
[protected]@tatadocomo.comLoading...
Sep 23 (5 days ago)
[protected]@tatadocomo.com
to me

show details Sep 23 (5 days ago)

Dear Mr. Amarpreet,

Thank you for showing interest in Tata Docomo.

We have received your e-mail dated[protected] expressing concern over unable to make STD calls on mobile number [protected]; from Tata Docomo number [protected].

As per the information received from our concerned department, we wish to inform you that the issue for the above mentioned problem has been resolved successfully. Kindly revert if you find any concern in this regard.

Please feel free to contact us for any further clarifications or assistance via email at [protected]@tatadocomo.com or call us at 121 from your TATA DOCOMO mobile phone or [protected] from a Non DOCOMO mobile phone.

Assuring you of our best services at all times.


Warm Regards,

Anshika
TATA Docomo Email Center

Now activate/ deactivate services and view status of requests on My Account through the following link:
http://www.tatatele.in/myaccountgsm/


Alternatively, get information through SMS by sending the below listen keyword to 121

Information SMS to be sent Sent To Charge
To check last Balance BAL 121 Toll Free
To get Last 3 call details CALL 121 Toll Free
To obtain Last 5 data usage details DATA 121 Toll Free





-----Original Message-----
From: [protected]@gmail.com
Sent:[protected]:04:02.0
To : [protected]@tatadocomo.com
Subject: Re: Tata Docomo website complaint(105578) ~~M471235
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Hello,
when will be this problem resolved. how much time required to solve this
problem

Regards,
Amarpreet

On Fri, Sep 18, 2009 at 3:05 PM, <[protected]@tatadocomo.com> wrote:

> Dear Mr. Amarpreet,
>
> Thank you for showing interest in Tata Docomo.
>
> We have received your complaint through our website expressing concern over
> unable to make STD call on [protected]; from Tata Docomo number [protected].
>
> We regret the inconvenience caused to you.
>
> We would like to inform you that as per the Telephonic conversation done
> with you on [protected]; your complaint already has been registered and the
> docket number for the same is NWK09163772. We request you to kindly make a
> note of this docket number for your future correspondence and the same will
> be resolved within 20-SEP-2009 18:39:27. We will revert to you shortly.
>
> Please feel free to contact us for any further clarifications or assistance
> via email at
> [protected]@tatadocomo.com or call us at 121 from your TATA DOCOMO mobile phone
> or [protected] from non Tata Docomo mobile.
>
> Assuring you of our best services at all times.
>
> Warm Regards,
>
> Sanjeev Kumar
> TATA DOCOMO
- Show quoted text -
>
>
> ======================================
> i-choose online store at www.tataindicom.com
> Your Comfort.Your Convenience.YourChoice.
> ======================================
>
> DISCLAIMER:
> The information contained in this message (including any attachments) is
> confidential and may be privileged. If you have received it by mistake
> please notify the sender by return e-mail and permanently delete this
> message and any attachments from your system. Any dissemination, use,
> review, distribution, printing or copying of this message in whole or in
> part is strictly prohibited. Please note that e-mails are susceptible to
> change.TATATELESERVICES LTD. (including its group companies) shall not be
> liable for the improper or incomplete transmission of the information
> contained in this communication nor for any delay in its receipt or damage
> to your system. TATA TELESERVICES LTD. (or its group companies) does not
> guarantee that the integrity of this communication has been maintained nor
> that this communication is free of viruses, interceptions or interference.
>


======================================
i-choose online store at www.tataindicom.com
Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
Reply

Forward



Reply

|
Amarpreet Singh
How many times i have to tell you... please let me know I am still facing sam...

Sep 23 (5 days ago)
Amarpreet SinghLoading...
Sep 23 (5 days ago)
Amarpreet Singh
to listen

show details Sep 23 (5 days ago)

How many times i have to tell you... please let me know

I am still facing same problem...




Regards,
Amarpreet
- Show quoted text -



On Wed, Sep 23, 2009 at 3:28 PM, <[protected]@tatadocomo.com> wrote:

Dear Mr. Amarpreet,

Thank you for showing interest in Tata Docomo.

We have received your e-mail dated[protected].

We request you to kindly revert with the exact query or concern to assist you better.

Please feel free to contact us for any further clarifications or assistance via email at [protected]@tatadocomo.com or call us at 121 from your TATA DOCOMO mobile phone or [protected] from a Non DOCOMO mobile phone.

Assuring you of our best services at all times.


Warm Regards,

Anshika
TATA Docomo Email Center

Now activate/ deactivate services and view status of requests on My Account through the following link:
http://www.tatatele.in/myaccountgsm/


Alternatively, get information through SMS by sending the below listen keyword to 121

Information SMS to be sent Sent To Charge
To check last Balance BAL 121 Toll Free
To get Last 3 call details CALL 121 Toll Free
To obtain Last 5 data usage details DATA 121 Toll Free






-----Original Message-----
From: [protected]@gmail.com
Sent:[protected]:57:23.0
To : listen <[protected]@tatadocomo.com>
Subject: Re: Tata Docomo website complaint(105578) ~~M471235
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Hello,

Mobile: [protected]
Place: Bangalore




Regards,
Amarpreet


On Mon, Sep 21, 2009 at 1:04 PM, listen <[protected]@tatadocomo.com> wrote:

>
>
> Hi,
>
> Thank you for writing to us.
>
> This is in reference to your email. We acknowledge the receipt and we
> will respond to you within 24 hours.
>
> We request you to mention your mobile number and location in the email
> which will help us to serve you better
>
> Assuring you of our best services at all times.
>
>
>
> Warm regards,
>
> TATA DOCOMO Customer Care
>
>
>
>
>
> *This is an automated response to your e-mail. Kindly do not reply on this
> mail.*
>
> · Customer Care helpline*
>
>
>
> *City*
>
> *From Tata Docomo Number*
>
> *From other Phone*
>
> Andhra Pradesh
>
> 121
>
> [protected]
>
> Karnataka
>
> 121
>
> [protected]
>
> Kerala
>
> 121
>
> [protected]
>
> Madhya Pradesh
>
> 121
>
> [protected]
>
> Orissa
>
> 121
>
> [protected]
>
> Tamil Nadu
>
> 121
>
> [protected]
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> * (Toll free from TATA DOCOMO mobile phones only)
>
>
>
> · Customer Care email : *[protected]@tatadocomo.com*
>
> · Website : *www.tatadocomo.com*
>
> ======================================
> i-choose online store at www.tataindicom.com
> Your Comfort. Your Convenience. Your Choice.
> ======================================
>
> DISCLAIMER:
> The information contained in this message (including any attachments) is
> confidential and may be privileged. If you have received it by mistake
> please notify the sender by return e-mail and permanently delete this
> message and any attachments from your system. Any dissemination, use,
> review, distribution, printing or copying of this message in whole or in
> part is strictly prohibited. Please note that e-mails are susceptible to
> change. TATA TELESERVICES LTD. (including its group companies) shall not be
> liable for the improper or incomplete transmission of the information
> contained in this communication nor for any delay in its receipt or damage
> to your system. TATA TELESERVICES LTD. (or its group companies) does not
> guarantee that the integrity of this communication has been maintained or
> that this communication is free of viruses, interceptions or interferences.
>

======================================
i-choose online store at www.tataindicom.com
Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.


Reply

Forward



Reply

|
listen
Hi, Thank you for writing to us. This is in reference to your email. We ackno...

Sep 23 (5 days ago)
listenLoading...
Sep 23 (5 days ago)
listen
to me

show details Sep 23 (5 days ago)

Images are not displayed.
Display images below - Always display images from [protected]@tatadocomo.com
- Show quoted text -


Hi,

Thank you for writing to us.

This is in reference to your email. We acknowledge the receipt and we will respond to you within 24 hours.

We request you to mention your mobile number and location in the email which will help us to serve you better

Assuring you of our best services at all times.



Warm regards,

TATA DOCOMO Customer Care





This is an automated response to your e-mail. Kindly do not reply on this mail.

· Customer Care helpline*



City


From Tata Docomo Number


From other Phone

Andhra Pradesh


121


[protected]

Karnataka


121


[protected]

Kerala


121


[protected]

Madhya Pradesh


121


[protected]

Orissa


121


[protected]

Tamil Nadu


121


[protected]


















* (Toll free from TATA DOCOMO mobile phones only)



· Customer Care email : [protected]@tatadocomo.com

· Website : www.tatadocomo.com

======================================
i-choose online store at www.tataindicom.com
Your Comfort. Your Convenience. Your Choice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.
Reply

Forward



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|
Amarpreet Singh
What is this Now you people started closing the complain calls without even r...

Sep 23 (5 days ago)
Amarpreet SinghLoading...
Sep 23 (5 days ago)
Amarpreet Singh
to listen

show details Sep 23 (5 days ago)

What is this

"As per the information received from our concerned department, we wish to inform you that the issue for the above mentioned problem has been resolved successfully."


Now you people started closing the complain calls without even resolving it...

I am not understanding, what type of peoples you...

what is the use of customer support if you people could not support/resolve any issue ...


Foe your kind information, The problem has not been solved till now...



Regards,
Amarpreet
- Show quoted text -



On Wed, Sep 23, 2009 at 3:34 PM, <[protected]@tatadocomo.com> wrote:

Dear Mr. Amarpreet,

Thank you for showing interest in Tata Docomo.

We have received your e-mail dated[protected] expressing concern over unable to make STD calls on mobile number [protected]; from Tata Docomo number [protected].

As per the information received from our concerned department, we wish to inform you that the issue for the above mentioned problem has been resolved successfully. Kindly revert if you find any concern in this regard.

Please feel free to contact us for any further clarifications or assistance via email at [protected]@tatadocomo.com or call us at 121 from your TATA DOCOMO mobile phone or [protected] from a Non DOCOMO mobile phone.

Assuring you of our best services at all times.


Warm Regards,

Anshika
TATA Docomo Email Center

Now activate/ deactivate services and view status of requests on My Account through the following link:
http://www.tatatele.in/myaccountgsm/


Alternatively, get information through SMS by sending the below listen keyword to 121

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To get Last 3 call details CALL 121 Toll Free
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-----Original Message-----
From: [protected]@gmail.com
Sent:[protected]:04:02.0
To : [protected]@tatadocomo.com
Subject: Re: Tata Docomo website complaint(105578) ~~M471235
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Hello,
when will be this problem resolved. how much time required to solve this
problem

Regards,
Amarpreet

On Fri, Sep 18, 2009 at 3:05 PM, <[protected]@tatadocomo.com> wrote:

> Dear Mr. Amarpreet,
>
> Thank you for showing interest in Tata Docomo.
>
> We have received your complaint through our website expressing concern over
> unable to make STD call on [protected]; from Tata Docomo number [protected].
>
> We regret the inconvenience caused to you.
>
> We would like to inform you that as per the Telephonic conversation done
> with you on [protected]; your complaint already has been registered and the
> docket number for the same is NWK09163772. We request you to kindly make a
> note of this docket number for your future correspondence and the same will
> be resolved within 20-SEP-2009 18:39:27. We will revert to you shortly.
>
> Please feel free to contact us for any further clarifications or assistance
> via email at
> [protected]@tatadocomo.com or call us at 121 from your TATA DOCOMO mobile phone
> or [protected] from non Tata Docomo mobile.
>
> Assuring you of our best services at all times.
>
> Warm Regards,
>
> Sanjeev Kumar
> TATA DOCOMO
>
>
> ======================================
> i-choose online store at www.tataindicom.com
> Your Comfort.Your Convenience.YourChoice.
> ======================================
>
> DISCLAIMER:
> The information contained in this message (including any attachments) is
> confidential and may be privileged. If you have received it by mistake
> please notify the sender by return e-mail and permanently delete this
> message and any attachments from your system. Any dissemination, use,
> review, distribution, printing or copying of this message in whole or in
> part is strictly prohibited. Please note that e-mails are susceptible to
> change.TATATELESERVICES LTD. (including its group companies) shall not be
> liable for the improper or incomplete transmission of the information
> contained in this communication nor for any delay in its receipt or damage
> to your system. TATA TELESERVICES LTD. (or its group companies) does not
> guarantee that the integrity of this communication has been maintained nor
> that this communication is free of viruses, interceptions or interference.
>


======================================
i-choose online store at www.tataindicom.com
Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.


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Assuring you of our best services at all times. Warm regards, ===============...

Sep 23 (5 days ago)
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Hi,

Thank you for writing to us.

This is in reference to your email. We acknowledge the receipt and we will respond to you within 24 hours.

We request you to mention your mobile number and location in the email which will help us to serve you better

Assuring you of our best services at all times.



Warm regards,
- Show quoted text -

TATA DOCOMO Customer Care





This is an automated response to your e-mail. Kindly do not reply on this mail.

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From other Phone

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121


[protected]

Karnataka


121


[protected]

Kerala


121


[protected]

Madhya Pradesh


121


[protected]

Orissa


121


[protected]

Tamil Nadu


121


[protected]
- Show quoted text -


















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· Customer Care email : [protected]@tatadocomo.com

· Website : www.tatadocomo.com

======================================

i-choose online store at www.tataindicom.com
Your Comfort. Your Convenience. Your Choice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.
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Amarpreet Singh
Hello, Still how many days required to resolved the issue... If you people...

1:18 PM (58 minutes ago)
Amarpreet SinghLoading...
1:18 PM (58 minutes ago)
Amarpreet Singh
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show details 1:18 PM (58 minutes ago)

Hello,


Still how many days required to resolved the issue...

If you people could not able to resolved the issue ... let me ... ASAP...



Regards,
Amarpreet
- Show quoted text -




On Wed, Sep 23, 2009 at 5:46 PM, listen <[protected]@tatadocomo.com> wrote:



Hi,

Thank you for writing to us.

This is in reference to your email. We acknowledge the receipt and we will respond to you within 24 hours.

We request you to mention your mobile number and location in the email which will help us to serve you better

Assuring you of our best services at all times.



Warm regards,

TATA DOCOMO Customer Care





This is an automated response to your e-mail. Kindly do not reply on this mail.

· Customer Care helpline*



City


From Tata Docomo Number


From other Phone

Andhra Pradesh


121


[protected]

Karnataka


121


[protected]

Kerala


121


[protected]

Madhya Pradesh


121


[protected]

Orissa


121


[protected]

Tamil Nadu


121


[protected]
hi my name is shariq shukur. my docomo number is [protected]. iam unable to get any incoming calls or messages from any of the other networks including docomo for past 1 week. I have lodge many complaints but no action was taken. plz help me.

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