[Resolved]  Tata Docomo — Sim not activated yet

I made an application for Tata Docomo postpaid connection on Wednesday, October 14th morning. The dealer told me that there would be a verification at my residence address the next day and immediately after that, my connection will be activated. I’m still waiting for the verification.

Secondly, the MRP printed on the sim card pack is Rs.35/-, but the dealer charged my Rs. 650/- (500 for security deposit and 150 for sim card). He is not ready to give me the bill also. All my visits to him have been of no use, that is why, I visited 3 Tata Indicom galleries and have made numerous calls to the customer care, but no one has an answer to my issue. All they say is visit your dealer to solve your problem.

What kind of customer service is this? The dealer's name and address is given below.

Retailer Name:- Tata Indicom True Value Shoppe
Ms Pravina Sawardekar / Mr Anand,Mr Bhagvan
Retailer Address:- Opp Building No 8, Nr Khamkar Masala,Tagore Nagar, Ramhazare Marg, Station Rd, Vikhroli E, Mumbai – 400083
Retailer Contact Number:- +[protected], 25744520, [protected], [protected]