[Resolved]  Tata Docomo — Service Disconnected

Hello Sir,
I took up a Tata Docomo connection on 16th Aug submitting all the documents . Felt really nice to have this. Good service . But suddenly they disconnected on 15th stating documents not received . Customer care it's hard to speak with them subjected you got patience to wait for 30 minutes to get connected . I have submitted Electricity Bill , PAN Card and Driving license photocopies . Customer care executives are saying documents not yet received and asking me to go back to the dealer . My question is Is this the only thing we keep on doing for taking up this connection ???????

NEVER GO FOR TATADOCOMO and they are doing cheap tricks for marketing in public, they changed the plan now and i talked to customer care that they never had those unlimited gprs plans and no TATADOCOMO person revealed those plans any where for press. TATA si doing unethical practices in india from long time, it is better to avoid TATA in our life. TRAI is a useless body in india seems getting lot of bribes. TRAI put a rule that any plans introduced by telecom companies should be atleast for 6 months after launch. Whats is going on now? TRAI is sleeping? What the lawyers and Bigs doing in india, any one has guts to file the case on TATADOCOMO, come on indians, open your eyes and file and fire TATAs from INdia

in the morning I received an sms on my docomo that we can recharge docomo online
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.

we want such sites like www.babuchak.com

& it also has a very good scheme to win mobile phones at rs.10 only.

Now in the market there are 2 players to recharge tata-docomo online

1. www.babuchak.com (Free of cost)

2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)

I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center

dear Sir,
i have tried ur phone no many times but unable to connect. ur no is busy all the time.
i got one quary/ complaint regarding my docomo no [protected]
my name is MAKRAND KRISHNA BIRARI.
i gone to gallery & submitted my latest photo & document long back,on 14 june they have forwarded document to office as they say,but my no is dissconnected till.
i gone many times to tata gallery but they hav given nothing butfalse promisses,that no will be resumed very soon.
My Cell no [protected] is till dissconnected & it is showing barred.
I request u to please look in to the matter & resume my service as early as possible,
kindly give reply.
Regards,
MAKRAND
[protected] / [protected]

I have subscribed for two pre-paid connections with numbers +[protected] and +[protected] which have been disconnected without intimation from 15-JUL-2010. The reason provided to me was that TATA DOCOMO has not recieved the neccessary documents.

I have purchased the connections from Sai Mobile Stores (Hinjewadi, Pune) (Proprietor: Prakash Bhodke) on 08-JUN-2010 by submitting the following for each connection:
1. Filled in Application Form
2. One Color Photograph
3. Photocopy of Driving License
4. Photocopy of PAN Card

I was not given any intimation prior to disonnecting the service and subsequently have loged a complaint via your website on 15-JUL-2010 as neither customer care nor the nodal officer provided me with an offical service request number earlier in that day. The complaint number is 169450.

I have called multiple times in a day Nodal Officers Ms. Deepali Londe and Mr. Anjan Singh and explained my situation and its impact to me. The only answers I get is "we will get back". I has been more than 3 working days and as per TRAI regulations your Nodal Officers have failed to provide me with a solution.

I have provided these numbers to business contacts and now have a partial disruption of my daily business activity. Mr. Prakash Bhodke has verbaly acknowledged that the documents have been sent by him (he is not very cooperative in answering) and TATA DOCOMO is claiming the same has not been recieved. This leads to conculde that the documents are not in safe hands and can be used without authorization or possibly misused.

21-JUL-2010: I have called nodal officer Ms. Deepali just to know that they have forwarded the case to Area Sales Manager yesterday (the same reason I was told on 17-JUL-2010). They would not give contact information of their supervisor Mr. Romulus Gomes and so here we are in a dead end, just waiting till time infinite.

26-JUL-2010: I have aclled the nodal officer Mr. Anjan Singh who says the compaint was forwarded to the "concerned department" on the same day and the connection should have been activated in 3 working days. He is not providing the cronology of the case as he is saying it is internal matters and will not be provided. Also, he has requested time till 6:00PM today to give me a call back.

Dear TATA DOCOMO user on this website, please do not add comments to complaints without the aim to resolve it. You have provided some comment which is of no use except for some PR activity for your company. If you do not have a resoultion for my case then please do not litter my post.

yes dear... I m also faced thes prblm.
hi I m west bengal user ...
every 58 min net connection has disconnect... n it connect after 5min.

its too prblm yar.

[protected]