[Resolved]  Tata Docomo — charging customer for his ads for sending information

Address:Bangalore, Karnataka

why should i pay a single rupees for docomo advertisements for data cost it cuts money for sending advertisements on phone

saying " Spl 2G data offer !! Get 2GB data + 100 min TT on recharge of RC155. Data cost 0.1 bal 98.81 volume 1 kb" with out using any net at all

it has charge totally 15 rs till know.

i request Docomo to send free messages and do not charge for sending his advertisements. sending the same information message for at least 50 times a day with charging customer for each information message for their advertisements that which will not store in cell phone message directory.

i want money back of 15 rs till know.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Tata Docomo — Robbing money from customers

I have got a message on August 2 that "Thanks for downloading javagame Cars2_GM you have been charged 99, I got shock as I haven't downloaded anything, ...
August 8th same message again.
today they replied like this
"This is to inform you that as per our concern team, the charges have been levied correctly for the Jump Game pack. Also be informed that you can call *191# in order to deactivate any VAS services activated on your number."
as I know I didn't activate any service, they must have cheating a lot of people, anyway I am filing case in consumer court please come forward whoever cheated in same manner.
please feel free to message to this number [protected]
Great it would have reached gods account, why this drama?which service de activated what was that service?criminal mentality? I believe so.robbing money and telling lies.if I got refund, when? How? Still using docomo just because I wanna prove something, after that I assured u more than 400 connection, we are shifting to airtel.
Whaa, they taking as a revenge, 30 rs for buddy net renewel charge I never activated.70 routes gone for another un known sources, they know they can do whatever they whant, they are trying to punish me.actually they are challenging who ever complaining against them.in india we should not allow them.waite and see what I can do common people like me.
Docomo is cutting 10 pcs for every min, this is BIG from last week . what ever we are recharging for talking on phone not for charging for what is not activated, it is going in to this cuttings for data charges . i am not using any kind of those services. Every day new way of robbing the public every minute 10 pcs.

i have to switch off my cell phone for saving my money, as soon as i switch on the cell it stats beeping and charges money for every minute bases, robing money in daylight in this form.

i want my money back of 50 rs till know . and also not to trouble the customer in these ways.
Docomo is cutting 10 pcs for every min, this is BIG from last week . what ever we are recharging for talking on phone not for charging for what is not activated, it is going in to this cuttings for data charges . i am not using any kind of those services. Every day new way of robbing the public every minute 10 pcs.

i have to switch off my cell phone for saving my money, as soon as i switch on the cell it stats beeping and charges money for every minute bases, robing money in daylight in this form.

i want my money back of 50 rs till know . and also not to trouble the customer in these ways.

Recharging money and switching off mobile for the kind of cutting, there is no use of these kind of services.
Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.
my number is [protected]

i had to switch off from this extra charges cutting 00.10 - 20 ps per min

why should i pay extra money for what i am not using

i want money back in my account of 50 rs.
this is very bad to cheat the customer.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information