[Resolved]  Tata Docomo — CHEATED BY TATA DOCOMO REPRESENTATIVE & FRANCHISE

Respected Sir/Madam,

Hereby I am writting how i have been cheated by Tata Docomo representative and franchise.

I am Malay Mohanty, residing at Kolkata.

I am a postpaid customer of Reliance Communication Limited. My number is +[protected] and I cleared all my dues of Reliance Bill every time with credit card. Last month I wanted to port my number to Tata Docomo network. And I called Tata Docomo Customer number +[protected]. They send one of their franchise Maa Tara Silver Works representatives to collect documents, porting number & security deposit of Rs. 850/- (Rupees Eight Hundred Fifty Only) against the connection.

On Dt. 7th March, 2013, I have paid security deposit money by cash to their representative but till date nor my number has been changed from Reliance Communication network to Tata Docomo network neither they are giving my money back. I have contacted your office several time but they are not giving any response and the Propriter of your franchise Mr. Barun Dey also not responding my call. And is not lifting my phone. Since that day I am getting harassed by Tata Docomo company and franchise. I am giving below the address of Franchise office as printed in the money receipt.

Franchise Address:

Mr. Barun Dey (Propriter)
Maa Tara Silver Works,
113A, A. J. C. Bose Road,
3rd Floor, Room No.: R/3/1,
Kolkata 700 014.
Mobile: +91 [protected]
e-mail: [protected]@yahoo.com

Finally, I want to say that the way I have been harassed by Tata Docomo representative and franchise is not explainable by few words. So, I am
sending you this request to give me my money back and help me to get out of this situation. Please find herewith scan copy of money receipt for your kind consideration.

With Regards,

Malay Mohanty
Mobile: +[protected]
e-mail: [protected]@gmai.com

Dear Mr.Mohanty,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.