Tata Docomo — NO INTIMATION BEFORE CHARGING..

varmans

from Delhi, Delhi

Address:

Tiruvannamalai, Tamil Nadu

respected sir.. today morning that is 8/8/10 7:00AM i had received message from TATADOCOMO network.. in that message they told.. to activate buddy chat message to *321*4#. and i had requested that number.. in that message there is no charges mentioned for buddy chat..

after my request completed.. they send 30 rupees detected for buddy chat.. from your account

then i called to customer care..
they told me.. we cant able to return your money..

and they deactivated the buddy chat ..

i didnot use that buddy chat service.. please return my 30 rupees money..

after the detection of 30 rupees.. from my balance.. they send the buddy chat charging details..

respected sir.. so i request you to return my 30 rupees money to my balance

thanking you..

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Comments

rakeshkumarjadav

from Hyderabad, Telangana

tata docomo are charging for useless buddy chat ..i have deactivated my buddy chat service now again i got a message that your service will be renewed in 3 days..what the worst things you people are doing...please deactivate all my offers...

Akshay.Jain

from Kunnamangalam, Kerala

i want to deactivate the buddy chat

pradvk

from Mumbai, Maharashtra

TATA docomo is fooling Prepaid customers

my letter to TATA listen.[protected]@tatadocomo.com, listen.[protected]@tatadocomo.com
It still is unanswered

subject : Un-subscribing Buddy Chat

My mobile : 8149147XXX
Name : Santosh KumXXX

Without my actions/consent, at 08.28pm on 13 Sep 10 I received a SMS from 543216 that
“ Thankyou for subscribing to Buddy Chat. You have been charged Rs.2 for 2 days. Friends waiting for your call. Dial 543216. To deactivate call

543216.” Without my consent.

I had not subscribed to any such service...

I recharged of Rs. 30/- and, but at 04.10pm on 18 Sep 10 I received a SMS from 543216 that
"Your buddy chat service has been renewed. Renewal charges rs 6 for 6 days Dial 543216 now to chat with new friends..."

please unsubscribe me from "buddy chat" service.. when i tried to do so i get message "Problem while trying to save SR for the customer Prepaid
GSM Feature Community Request The Service is Not Active for the del."

So please do it from your side.. You can verify my details by calling me anytime on same mobile #.

Thanks and Regards
Santosh K