[Resolved]  Tata Docomo — Deduction of money for unwanted services

Address:Coimbatore, Tamil Nadu

I am Aravindh , a customer of Tata Docomo prepaid mobile. this is my second complaint within a week of time. My mobile No. is [protected] Last time i complained for deduction of money for unwanted additional services. I requested them to revoke all additional services. They took immediate action n returned Re. 15 to my account. Thanks to Tata Docomo for immediate action. I received a message that the additional service has been stopped. Now the problem is that the service(Song of the day link n some unwanted links) is still continuing. I m loosing Rs. 2 per day now. Now i request you to take actions to permanently stop all these additional services. I don't like to get Hyper link for anything.
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Docomo — Deduction from unwanted service

From my account [protected] daily 9 rupees are deducting.
I call call-centre 6-7 times they said you've activated VAS service for games...
Though i didnt activated or click any link.....
Firstly they told me to check in DIVE IN but in there nothing is active..
Second they told to msg UNSUB to 55435.... No response from that side also....
I have lost 70-80 Rs till now and its going on daily....
(Suppose in case i have click any link)


So deactivate it immediately.
Dear Customer,

The service has been successfully deactivated. Hence, there will be no further balance deduction.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We would like to inform you that the complaint has been registered with docket number PBR12092027. The same will be resolved by 03-10-12.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Deduction of money for unwanted services
I am Amardeep, a customer of Tata Docomo prepaid mobile. this is my second complaint within a week of time. My mobile No. is[protected] Last time i complained for deduction of money for unwanted additional services. I requested them to revoke all additional services. They took immediate action n returned Re. 15 to my account. Secound problem is that the service(Song of the day link n some unwanted links) is still continuing. I m loosing Rs. 2 per day now. Now i request you to take actions to permanently stop all these additional services. I don't like to get Hyper link for anything.
Deduction of money for unwanted services
My name is Anurag Seth and my Tata Docomo No. is [protected].
Now these days I am loosing all the money due to additional services activate on this Number.
So I request to Customer Care, Please deactivate all the unwanted additional services
from my Number on Priority.

Best Regards
Anurag Seth
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Seth,

As per our discussion over call on [protected], please be inform that we have refunded your amount of RS. 14 with the docket number ABAL[protected] on 13-Apr-2013.

Thanks and Regards,
Customer care,
Tata Docomo.
I am a customer of Tata Docomo prepaid mobile. this is my second complaint within a week of time. My mobile No. is [protected] Last time i complained for deduction of money for unwanted additional services. They took immediate action n returned my balance. Thanks to Tata Docomo for immediate action. Now the problem is that the service(Song of the day link n some unwanted links) is still continuing. I m loosing Rs. 2 per day now. Now i request you to take actions to permanently stop all these additional services. I don't like to get Hyper link for anything.Please make it soon
I am a customer of Tata Docomo prepaid mobile. this is my second complaint within a week of time. My mobile No. is [protected] Last time i complained for deduction of money for unwanted additional services. They took immediate action n returned my balance. Thanks to Tata Docomo for immediate action. Now the problem is that the service(Song of the day link n some unwanted links) is still continuing. I m loosing Rs. 2 per day now. Now i request you to take actions to permanently stop all these additional services. I don't like to get Hyper link for anything.Please make it soon

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