[Resolved]  Tata Docomo — DOCOMO FRAUD UNFAIR BALANCE DEDUCTION

Address:Pune, Maharashtra

BALANCE DEUCTION AND UNWANTED SERVICES ACTIVATION FRAUD BY TATA DOCOMO

Hi Sir/Madam,

This is a complaint for my prepaid mobile number [protected]. I am using this tata docomo mobile service from last 5 months. WITHOUT ANY REQUESTS FROM MY SIDE, TATA DOCOMO activated 2 services on my number on 16 Jan 2013 and 17 Jan 2013 and THE BALANCE IN MY ACCOUNT WAS DEDUCTED BY Rs. 60. When the customer has not asked for any services to be activated, it is completely illegal for tata docomo to deduct balance. TATA DOCOMO IS DOING FRAUD WITH ITS CUSTOMERS BY SHOWING ADS ON TV THAT IT CHARGES ONLY FOR WHAT YOU USE AND DOING THE REVERSE.

I kindly request you to credit the deducted amount of Rs. 60 back into my account and in future, not to repeat this kind of activities.

MY CONTACT DETAILS
Name - Mohit
DOCOMO NO. [protected]
ALTERNATE NO. [protected] (VODAFONE)
email - [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mohit,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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