[Resolved] Tata Docomo — Getting Bill even after cancelling the Net Connection | |||
Dear Concerned, I have purchased tata photon Net Connection USB dongle, Tata A/c #[protected] Tata # [protected] Due to no good network I have cancelled the Connection 1 and half months ago, After that I received bill of some 54 Rupees (And They said this is last bill), Now again I have received the Bill of 592 Rupees. This is insane. How can I get bill after the Cancellation??? Thanks Vikram Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Dear Customer,
As per our discussion over the call, we would like to inform you that your request for cancellation has been registered vide docket number[protected] and the same has been closed as you were retained to continue the services.
Please be informed that as per your complaint, waiver of Rs. 604.5/- have been provided to your account and cancellation request has been registered vide docket number[protected]. Kindly note our Tata Photon care team will get in touch¿ with you shortly.
However, please be informed that you would receive a bill on pro rate basis post disconnection of your number. Kindly write to us at [protected]@tatadocomo.com after your bill gets generated to proceed further.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, we would like to inform you that your request for cancellation has been registered vide docket number[protected] and the same has been closed as you were retained to continue the services.
Please be informed that as per your complaint, waiver of Rs. 604.5/- have been provided to your account and cancellation request has been registered vide docket number[protected]. Kindly note our Tata Photon care team will get in touch¿ with you shortly.
However, please be informed that you would receive a bill on pro rate basis post disconnection of your number. Kindly write to us at [protected]@tatadocomo.com after your bill gets generated to proceed further.
Thanks and Regards,
Customer Care
Tata Docomo.
Dear Docomo team,
I don't understand why will I get the Bill again on Pro Rate basis post connection?????? And why should I write mail?? First of all it is your fault not cancelling on 14th August and now sending bills after that. I don't want any connection or any more support from Docomo please get me out from this hell.
Vikram
I don't understand why will I get the Bill again on Pro Rate basis post connection?????? And why should I write mail?? First of all it is your fault not cancelling on 14th August and now sending bills after that. I don't want any connection or any more support from Docomo please get me out from this hell.
Vikram
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