Tata Docomo — gprs service terminated in spite of complaint and call to customer care not allowed | |||
Myself Dr. Shrenik ostwal. My tata docomo mobile number is [protected]. I recharged with Rs.28 on my number on 28th april 2013. I should get a 600 MB gprs balance. It is shown to me but my gprs service is been deactivated from the company. I complained about it. They replied that my complaint is taken but i didnt received any complaint number message. I tried to contact with customer care but my call is not allowed to connect. Still I didn't get any reply. Please have a Look in this matter. Thank you. Was this information helpful? | |||
 4 Comments | |||
Comments
I do agree with this complaint. I am also having same issue CALL IS NOT ALLOWED TO CONNECT HYDERABAD CUSTOMER CARE.
After raising issue with customer care team for Ref ID: 18108206
After raising issue with customer care team for Ref ID: 18108206
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Ostwal,
We tried to speak to you personally on your alternate number to understand your concerns regarding network however, we were unable to contact you, since your call was not answered. Further we request you to provide us your correct alternate number and feasible timing to [protected]@tatadocomo.com for further assistance.
Thanks and Regards,
Customer care,
Tata Docomo.
We tried to speak to you personally on your alternate number to understand your concerns regarding network however, we were unable to contact you, since your call was not answered. Further we request you to provide us your correct alternate number and feasible timing to [protected]@tatadocomo.com for further assistance.
Thanks and Regards,
Customer care,
Tata Docomo.
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Personal — not taking care of gprs complaint
Useless customer careUseless customer care
I am hensonraj one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services just because o[censored]seless "Customer Care Services.
My purpose of writing is only to tell other people of Vodafone is No 1.fraud. customer can not contact them, because they did not have any no. to contact them ,only we have to go 111 it will never connect us