[Resolved]  Tata Docomo GSM — slow connectivity n poor service

Address:Thane, Maharashtra

I belong to Vasai-Mulgaon area.
I and my friends using Tata Docomo from last 2 years . But there is
always poor services of your network such as no generator backup,slow
connectivity,slow internet connectivity,connection error while
calling, etc. Also the tower is backside of my home.
I am also registered complaints several times. The date of complaints
are as follows:
5 aug 2011
2 dec 2011
12 april 2012
5 sep 2012
Hope you will take action immediately........
Thank you......
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

n/a — Poor service

sir i complaint maney time our ph is not working last two year, im not only also 9 ph is also not working .what is going in gurgaon office no one is going to see in village area .pl as soon possible short out our problem, how maney maney more year i have to wait i think this a good record of complaint in INDIA. ADD .VILL- DABODHA, PO -JATAULA .DISTT-GURGAON.HARYANA. PH EXCHANGE, FARRUKHNAGAR.

n/a — bad service

dear sir

this agency not delevery time to time service
after 15 days not deleverd cylender in my home
plz. check out this problem

i m waiting fro ur reply


narendra
sahibabad
ghaziabad

GSM — Poor service & poor connection

Hello
I m one of the Reliance gsm user
1) I have a complaint that i & my friends are not getting good network thats why we have difficulty to
stay connect with each other
2) And the second thing is that my balance automatically cut off for caller tune which i have not set
and after complaint poor reply from ur side
I don't get my balance back
So pls take quick action on my complaints
Hoping for quick reply

Tata Docomo — very poor and slow service

i had been seriously facing many problems by using docomo sim which are mentioned below
balance is being deducted without info,irresponsible customer care as he/she dissconnects the call in between call,always there is a problem of techinical services due to which i am unable to call/receive calls
very slow downloading speed of docomo 7.2mb per sec
but icantget 7.1mbpersec speed
i get speed of7.1 kb per sec
please register my complaint
same prob is mine
Dear Gauraj,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
my no is [protected]
i dnt hv alternative no
email id:hemraj.[protected]@gmail.com
Dear Gauraj (Hemraj.Patil),

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.
Dear Gauraj (Hemraj Patil),

We at Tata Docomo always strive to introduce products that are in sync with Customer requirements while ensuring that such products provide optimum value against the amounts spent by our esteemed customers. Such products, especially the data/internet usage products are dependent on various factors for accessibility and continuity, some of these factors being in our control and others beyond. Some factors beyond our control, but which hugely and adversely impact data usage can impact on the network and signal strength and therefore affect connection speeds/ continuity. At peak times when many people are using the network, connection speeds, and quality suffers. Also as with any network based on radio technology, handset quality or local conditions may prevent or interfere with network reception within coverage areas. However we do understand and regret the fact, that you have not had a favorable experience with the said product.

Thanks and Regards,
Customer Care
Tata Docomo.

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