Illegal deduction of balance
My name is Utpal Mandal and my mobile number is 8015402330. Yesterday dated 23rd June,2012 Rs 1/- was deducted from main balance and when i was inquiring about this with the customer care executive,in the mean time again Rs 30 was deducted from my main balance.
Again when i contacted the executive he didn't provide me any details and instead transferred the call to his manager but manager never picked up the phone. In a sort i didn't got any reply to my complaint.
I would like to say you that this balance deduction is happening for the last 1 month continuously. I have a GPRS pack already activated so deduction due to internet use should not be the reason. Please provide me reason why this is happening and return my balance.
Please reply me as soon as possible by contacting in below given numbers.