Tata Docomo — Internet usage/Service

Address:West Delhi, Delhi

My Photon number is [protected] and i tried to submit the same complaint from phoyon website but it is giving me an error of "contact administrator", My main concern is stated below :
I bought this photon with a 1st month free 6GB usage at a speed o[censored]pto 3.1mbps but the worst speed that i am gettng is below 1 mbps and sometimes 0.50mbps. Your customer care executives just know how to disconnect the call when they are not able to give any solution to the customer.
Hope to get this issue fixed as soon as possible or else i am leaving this service.
Thank you
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Dear Mr.Juneja,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr.Juneja,

We called you on [protected] but the same was not reachable. This is to inform you that the speed variation for TATA photon plus connection is 256 Kbps to 3.1 Mbps. Hence the speed will be varying within the range.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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