[Resolved] Tata Docomo — Asking to pay even after cancellation

noblejob83

Address:

Ernakulam, Kerala

Dear Sir,

I was using a tata photon connection . Before coming to US i disconnected it on the month of novermber paying all dues.
Still i am getting the payment and bills are generated. Bill collectors came to house where only my parents are there and asked to pay immediatly or face consequnces. WHY A COMPANY LIKE TATA IS BE HAVING LIKE THIS ?

My photon number was [protected]

I cancelled it in the TATA PHOTON Center in vazhakkala,kakkanad

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Apr 24, 2017

Complaint marked as Resolved

Verified Support

Feb 11, 2012

Tata DoCoMo Customer Care's response Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number[protected]. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.