Tata Docomo — PORT OUT

Address:

Mumbai City, Maharashtra

I HAD GIVEN A MNP REQUEST( UPC TM231965) ON 30/08/2011 TO PORT OUT FROM DOCOMO TO RELIANCE-GSM. I DID NOT RECEIVE A SINGLE CALL FROM DOCOMO HELPLINE FOR RETENTION TILL 15/09/2011. I CHECKED WITH RELIANCE AND FOUND THAT MY PORTING REQUEST WAS LOGGED IN 0N 03/09/2011 AND THE VERIFICATION WAS ALSO DONE. I GAVE A WRITTEN COMPLAINT TO THE NODAL DESK VIA EMAIL BUT HIS REPLY WAS UNSATISFACTORY. WHY IS DOCOMO NOT PORTING OUT MY NUMBER CAN THEY CLARIFY ?? I AM ATTACHING THE MAIL REPLY OF NODAL DESK

Dear Mr. Rajput,

Greetings from Tata Docomo!

This is with reference to your mail dated 10/09/2011 regarding your Tata Docomo number [protected].

In response to your mail, we would like to inform you that there is no any porting request received at our end from any other operator for your Tata Docomo number [protected].

Further, we wish to inform you that for porting of the number you need to approach the service provider where you wish to port with your number and follow the process defined by them.

For any further issues, please write us.

Assuring you of our best services at all times.


Thanking You,

Rameshwar S
Nodal Desk