Tata Docomo — Net speed is too low for Tata Docomo Photon Plus

Address:

Chennai, Tamil Nadu

I bought a tata docomo photon plus prepaid last month. When I purchased they promised the net speed will be above 1.6 Mbps (since they say they provide upto 3.2 Mbps.) but the speed is not even 200Kbps, and most of the time it is below 50 kbps. Also they promised that they have seamless connectivity (as they have networks all over TN), but when I tried to connect from Tiruchendur 2-weeks back(23 - 25th dec/2012) I could not even find the network. When I checked with the Docomo office in Chetpet, they say they are not responsible for those type of issues. I don't know how many of them will fall as a prey for them.